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Minotti la
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Minotti la reviews
Information about Minotti la
3,87
15 reviews
The opinions come from external websites
Last update: 11.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURTemRuYV9BRRAB!2m1!1s0x0:0x5f5dc53c18f16cca!3m1!1s2@1:CIHM0ogKEICAgIDSzdna_AE%7CCgwIwOTN_wUQ2OqGjgI%7C?hl=en-US
Sagar Vira
google
https://www.google.com/maps/place/?q=place_id:ChIJY8nkCqy-woARymzxGDzFXV8
1
Great product but not so great on customer service. The company originally used to deliver the product was done by a third party company who came 1+ hour earlier than the scheduled window, did not call to let us know they would be arriving to our property as they are supposed to do, and did not know how to assemble the sofa. We put in a claim to Minotti since they sold us a sofa that had a defect where the sofa frames color were stripped away when the delivery company removed the protective layers overlaying those metal areas. The process had been smooth where they notified me (12/16/20) a date they would come out to replace the frames (12/22/20) where I also confirmed with them that date worked same day and they were MIA in communication till 12/28/20 where we were no longer there. I tried to confirm this appointment on 12/18/20 as well with 2 emails and they were never replied till 12/28/20 when they set aside a new date to come on out where they should have coordinated with us since we were out of town. We emailed them about this matter and got a response still with no apology for ignoring our original appointment and emails about this matter and blamed on the third-party company!! No responsibility whatsoever by this company! And even thrown in the last email that they been holding our products for over half a year which was not the right amount to begin with since we had to make some delays with COVID or to state we had made "last minute changes" when we asked for a sofa as the exact way in their showroom! They conveniently forgot that we had never made one complaint that the sofa took longer to built (5 months opposed to the stated time from purchase) and we never once mentioned this. If you want a company to blame customers or third-parties for mistakes, buy here.
1554869132
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNZOHN2TTBRRRAB!2m1!1s0x0:0x5f5dc53c18f16cca!3m1!1s2@1:CIHM0ogKEICAgICY8svM0QE%7CCgwIjNe15QUQqMjwjwE%7C?hl=en-US
Ronald Heller
google
https://www.google.com/maps/place/?q=place_id:ChIJY8nkCqy-woARymzxGDzFXV8
1
No customer service. Will sell you $300k worth of furniture but wont answer the phone or call you back when you have a question. Come on Minotti...do your job please!! Terrible.
1521304394
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRM2VQMWFBEAE!2m1!1s0x0:0x5f5dc53c18f16cca!3m1!1s2@1:CIHM0ogKEICAgICQ3eP1aA%7CCgwIgp7M4AUQgOucyQE%7C?hl=en-US
Keira Chu
google
https://www.google.com/maps/place/?q=place_id:ChIJY8nkCqy-woARymzxGDzFXV8
5
Our designer sent us here to shop - lots of great options and we successfully picked some pieces for our new home!
1403317539
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRanQzYXN3RRAB!2m1!1s0x0:0x5f5dc53c18f16cca!3m1!1s2@1:CIHM0ogKEICAgIDQjt3aswE%7CCgsIo9qTnQUQoM3Neg%7C?hl=en-US
Jeannette G.
google
https://www.google.com/maps/place/?q=place_id:ChIJY8nkCqy-woARymzxGDzFXV8
4
Minotti has a beautiful showroom displaying well-made, quality pieces for an array of tastes. While Minotti has a more modern aesthetic, the pieces allude from periods past and consequently will remain timeless. The furnishings clearly have two principles in mind - function and comfort.
1542318978
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNJcnJYZ2xRRRAB!2m1!1s0x0:0x5f5dc53c18f16cca!3m1!1s2@1:CIHM0ogKEICAgICIrrXglQE%7CCgwIgte33wUQkPDr-AE%7C?hl=en-US
Jimmy Cuevas
google
https://www.google.com/maps/place/?q=place_id:ChIJY8nkCqy-woARymzxGDzFXV8
1
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