We thank you for taking time to share your experiences with us. We take these comments very seriously, and we are sorry that you had a bad experience. We would welcome the opportunity to speak with you directly to gain further insights so that we can learn more. We want to improve the work place and the Goodwin House experience for everyone. If you want to speak with our executive director, human resources or chief operations officer, we would welcome that conversation.
1619042762
1
Former employee here. The way we were treated was absolutely disgusting. The work environment is extremely toxic, and that is reflected by how many employees are unhappy working here. Gossip is common place, and unnecessary drama for a retirement home. The higher ups here have absolutely no idea what is going on. We are told to do things without any sort of planning. An example of this was when we opened the dining rooms back up, we were never told how to execute this yet we were expected to do so. Peter, the Dining services director walks around without doing much, and takes credit for all the hard work we servers do. This is not to mention that many of us unknowingly interacted with residents that had COVID-19, and this was never disclosed to us by any of the staff members, putting our lives at risk. This interaction pretty much sums up the work environment. We are the very last thought in mind, as long as the residents are happy. Even the residents are noticing that Goodwin House is in shambles. The kitchen is an absolute disaster, and run by somebody who knows little to nothing about actual kitchen management and recipes. There were many options that would have been a lot better to replace our beloved Executive Chef Allison, but we went with somebody who was low to mediocre just because of how long she has been there. This place clearly values networking over quality, and that is not fair to the residents. I have been holding a lot of this and more in, out of fear of being fired, but I would like to speak up as a warning to others.
Thank you for taking time to share your experiences in a review. Comments such as yours make us aware of issues that we hope to address so we can do better. We realize we are replying after some time has passed, and we hope that your experiences have improved dramatically in the time that has transpired. If you have not seen improvements, we invite you to speak with Justin Carwile who is the executive director.
1619045090
1
I am a resident and I have to say that the food is mediocre and they recently raised our rent. The worse part though is that the new Director of Life Enrichment Tiffany never listens to my concerns and is just unpleasant to be around. Sometimes I feel I should have chosen the other Goodwin House in Alexandria.
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