Caroline, Just wanted to say I'm truly sorry here, we pride ourselves on providing excellent customer service and high quality embroidery, but we dropped the ball. Id like to personally makes things right, please don't hesitate to contact me anytime - Regards, Joy McCormack, Embroidme Moonee Valley
Thank you for your comments and bringing this to my attention to rectify. Im sincerely sorry to hear about your experience with us. We pride ourselves on providing excellent customer service and high quality embroidery, but its clear we fell short this time and I am truly sorry. Please contact me at your convenience, Id like to personally make things right. - Regards, Joy McCormack, Embroidme Moonee Valley
1559794201
1
...poor customer service...poor quality embroidery...avoid this place... alterations now was much better wish I could put 0 stars
Hey there! Thank you so much for taking the time to share your awesome feedback with us. We truly appreciate any feedback we receive as it's a great way to know how we're doing. It's fantastic to know that we could be of service, Thank You, and happy to help you anytime at EmbroidMe Moonee Valley.
1566915166
5
Needed a rush job done & Joy was easy to work with, lovely work & customer service.
Thankyou Laura, our team was also grateful we got there in the end with a great solution. Appreciate your wonderful review
1625614947
5
Very happy with our orders through EmbroidMe Mooney Valley, great results, problem solving and communication!
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