Arloabq reviews

1635702058

Chelsie Davis

google

Chelsie, we appreciate that you took the time to leave a review. Were deeply sorry to hear about your recent poor experience living at Ambassador East Apartments. We greatly apologize for the inconveniences that you have experienced in regards to lack of heat and water pressure. Here, our residents truly are our first priority, and we strive to always make everyone feel right at home. Were grateful for feedback so that we can improve our community. We want to know how our residents feel so that we can continually move forward. If youre interested, we would love to discuss these matters further, and resolve your concerns. Please contact our office at your earliest convenience. Thank you.

1635786034

1

I've lived here for almost two years. It was great when I first moved in, but the problems have just gotten worse and worse, especially within the last few months. The property was recently sold and the new owners have upped the rent by over $200, and added utilities and pet rent. Nobody can afford to live here anymore, especially the ones living on a fixed income, and it's not even close to being worth the price they're charging anyway. We have NO hot water most of the time, my apartment STILL doesn't have heat, the water pressure sucks, everything is outdated, maintenance doesn't know what they're doing, and they're very small apartments for the price they want. I hope the people that took this place over lose every penny to their name for what they've done to the residents here

1652197236

Jason R

google

Jason, we are disappointed to learn you are not having a good experience while at Ambassador East Apartments. We would love the opportunity to make things right. Please contact the leasing office so that we can discuss your concerns in detail. Thank you.

1653590334

2

These reviews are valid points this place has definetlty changed for the worse. For the price u can definelty get a more updated apt. The air conditioners are outdated and barely cool in summer cannot cool apt under 75 85 depending on peak of summer a swamp cooler would work way better then the so called Refrigerated air here and i live in a studio! even if air left on all day. The hot water is fickle and radically changes while your in shower , new managers every month, with previous problems left to the next. I got a random charge that keeps growing on my account along with 3 day notice for none payment multiple times. Every time i go to a new manager they say the system doenst say why!! And they cannot change anything in the system!! Then after paper research of my paper file it is found a unjust charge. Claiming that im on a month to month lease in the computer when in fact im on 6 month lease always so AGAIN im reassured it will be fixed!! 5 months later threw multiple managers and multiple 3 day notices/ none compliances im still getting notices every new manager and still another saying it will be fixed. ALL WHILE Continuously getting notices with threat of lease Forfeit due to non-compliance of payment and threats of legal action. I have never been late one payment or short one cent. The new system Seems incompetent and the constant change of managers definetly doesn't help .Maybe the problem is beyond Management ? Management company? Owners ? Owners are none existing in present and seems only about money. And spending on cosmetics of the appartments instead of real issues and quality of these most impotant Amenities here. Iv never lived in a place that even if your a good tenant and pay your rent on time and un short and still get 3 day non compliant notices with late charges of a false charge. Iv been super polite and easy going but the problem is constanly present and if you cant go to management to fix your problem who do u go too?? Owners?? Doubtful they would even consider talking to a lowly renter. Iv lived here previously years ago under old management and returned recently under new managment/ new owners. Old owners she definitely cared about the people who lived here and how they felt. Aswell as management then. The old owner/she didnt live in state but she would come every so often and talk to the some of the residents personally. Old Management cared!! these problems would of been took care of right away if it was found unjust but not anymore. It concerns me deeply i hope that the elderly who live here have loved ones keeping a eye on there loved ones financials concerning these appartments charges/recieved/ payments im not the only one here this has happened to. With that said The apartments are nice inside Even if not modern but the future of them are questionable. Weigh your options here you have to sign a lead paint waver and a asbestos waver? Rent jumped hundreds, now we split the utilities bill so u cant save no money there even your never home your bill will be around 150$ month + they require apt insurance who knows what they will do next. Fills unsecure here if you plan on staying in your next apt long term here might be questionable.

1483777697

Barry Morley

google

5

Very friendly mgrs. Utilities paid. Maintenance is kept up and prompt.

1617992278

Brianna Contreraz

google

5

We love it here. It's very quiet and never had any problems with neighbors or anything. Washer and dryers are cheap to use and wash & dry nicely. Never seen any type of bugs in the apartments, nice size for the one bedroom. They have long closets and spacious balconies. Sometimes the water isn't warm or hot when the water heater guys come to work on them but it doesn't last long. We are very close to everything. Everything is walking distance. Gas station right behind us, Walmart .02 miles - on the same street. Coronado mall is less than 5 minutes away as well as the freeway. Perfect place to live

1640654036

Brian R

google

Brian, thank you so much for taking the time to leave a review of your experience living here. Our residents are our top priority, and we strive to continually make our community better. We appreciate your feedback as we are always trying to improve where we can. Our team heavily apologizes for any inconveniences you have faced in regard to security, AC and hot water. Its important to us that everyone feels safe in our community, and is comfortable coming home. If youd like to talk further about these issues, we are happy to do so. Please call, or stop by the leasing office at your earliest convenience. Thank you.

1640718065

2

I have lived here for the past 27 months and have enjoyed it for the most part. It was affordable, the neighbors were okay and the apartment complex is in a good spot. The ladies in the office were easy to work with and maintenance fixed most of my problems. Recently they gave me a 15 day notice of my lease expiring. They are trying to charge 160 dollars more per month and to tack on utilities. Im unable to pay that much and will be out before the new year. The problems i have encountered while living here were numerous. Ive had people mess with my car. People have went through it on nights ive forgotten to lock it. People have also tried to force their way into my car and the latch no longer opens the rear passenger door. I have came home one time and folks were trying to steal someones catalytic converter with a portable saw. I have also came home to find people tried to enter my apartment through the window, as they had left hand prints all over it when i first moved in here. The AC does not work in these apartments so before you get an up-stairs unit, buy a portable ac unit. Its not enough to cool the apartment but it will be enough to cool the room. The water pressure varies and the hot water sometimes does not work and there has been times i went without water for a day or so. Living here was okay. If they had continued keeping my rent at 735 a month and kept the lease the same, i would have stayed, but as a single father of 2 i have to make adjustments. I dont know how the new owners are gonna make this apartment more appealing to potential tenants if they are charging $1,160.00 for a 2bd 1ba month to month lease. I think you can just rent a house for that much. Anywho, its been good Ambassador East!