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BodySpec
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BodySpec reviews
Information about BodySpec
4,59
58 reviews
The opinions come from external websites
Last update: 10.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNZaC1HOWNREAE!2m1!1s0x0:0x3286e415311140ff!3m1!1s2@1:CIHM0ogKEICAgICYh-G9cQ%7CCgsIx8GD5gUQkNzESQ%7C?hl=en-US
Dan Gaeta
google
https://www.google.com/maps/place/?q=place_id:ChIJpT7ThAy7woAR_0ARMRXkhjI
Thanks for writing Dan, and we appreciate you taking the time to leave feedback. We attempted to connect with you after your scan, but we were unable to reach you. Unfortunately, due to an unexpected issue with our power source, the machine was receiving intermittent power and unable to complete a scan. While this is not a common issue, the resulting inconvenience is frustrating for our staff and clients. If and when this happens, we work diligently to communicate the issue and determine the best course of action to quickly and effectively resolve it. In the case of yesterday's event, our troubleshooting protocols did not afford us the result we were expecting, so we were forced to cancel the event and call in a third party service vendor for more technical support. In the event of an appointment cancellation by BodySpec, clients may choose between rescheduling their appointment (which we're happy to help with) or have a refund processed immediately. In your situation, from our records I see that we processed a refund immediately after we diagnosed the situation. However, it is not our policy to offer a free DXA scan credit (or any other store credit) in addition to refunding the original purchase. We hope you can understand and appreciate that BodySpec operates highly technical medical-grade equipment in a mobile environment, and occasionally, we do encounter issues. It is our job, then, to effectively and transparently communicate with clients so that we can hopefully minimize any inconveniences. Thanks again for your feedback, and I hope this provides some additional context and clarification regarding your experience. We hope to seeing you in the future. Best, Jason
1555996805
1
Id recommend getting a Body Fat scale you can use at home, cheaper and you dont have to deal with the pain of setting up an appointment, traveling to the site and risking their machine crashing, then all they say is we can give you a refund. I went in for a scan and their machine froze 6 times after scanning only my head. The person operating the machine could only reboot her computer. This was a huge waste of time and customer service wasnt even willing to give me a free scan to compensate for my terrible experience. Customer service reached out and said its not in our policy to offer a free scan token and a refund, pretty poor response since a refund wont account for my wasted time commuting and sitting through 6 failed scans, then being asked to wait outside while they tried to fix it. Very disappointing they werent able to realize how frustrating it is to have your time wasted when you paid for their service and all they say is sorry its not in our policy to give a free scan.
1651255323
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMycDhUdGhnRRAB!2m1!1s0x0:0x3286e415311140ff!3m1!1s2@1:CIHM0ogKEICAgIC2p8TthgE%7CCgsIm9CwkwYQ2IDBGg%7C?hl=en-US
Jordan StClaire
google
https://www.google.com/maps/place/?q=place_id:ChIJpT7ThAy7woAR_0ARMRXkhjI
Hi Jordan, I'm sorry to hear you have not connected with anyone at our office. We also double checked our records to see if there were any email or call tickets affiliated with your name, and unfortunately we did not see anything. We are open 7 days a week with a support team available daily from 0700-1530pst. We can be reached at 310-601-8184 or [email protected]. Please reach out to us anytime, and we would be happy to help you! Thanks, Jason
1651260324
1
Never pick up phone, never return voicemails, never return emails. Is this a real business?
1557075587
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURZa3VIWXl3RRAB!2m1!1s0x0:0x3286e415311140ff!3m1!1s2@1:CIHM0ogKEICAgIDYkuHYywE%7CCgsIg6285gUQ6JSPPw%7C?hl=en-US
Jamie Tan
google
https://www.google.com/maps/place/?q=place_id:ChIJpT7ThAy7woAR_0ARMRXkhjI
5
Loved it! Easy and super informative! Would definitely recommend to friends and family
1561568462
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURrM3YteEhnEAE!2m1!1s0x0:0x3286e415311140ff!3m1!1s2@1:CIHM0ogKEICAgIDk3v-xHg%7CCgwIj9yw6QUQwKbkhQI%7C?hl=en-US
Jose “Joe” Bonilla
google
https://www.google.com/maps/place/?q=place_id:ChIJpT7ThAy7woAR_0ARMRXkhjI
5
This place was excellent! They have the DXA scanner which helps you measure fat tissue, lean tissue, visceral fat, and bone density. This is an good tool to understand your body, set goal for yourself, and see you progress in a meaningful way. The staff was very professional and prompt. The restroom was very clean. They have package deal if you do more than one of the services. The scan was less than five minutes and there was no wait when I got there. Overall good experience. Will recommend this place to my friends!
1535567130
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNBd0l5Yl9BRRAB!2m1!1s0x0:0x3286e415311140ff!3m1!1s2@1:CIHM0ogKEICAgICAwIyb_AE%7CCgwImsqb3AUQkNWJjwM%7C?hl=en-US
Val Notman
google
https://www.google.com/maps/place/?q=place_id:ChIJpT7ThAy7woAR_0ARMRXkhjI
We checked all our client records, and we found that Val Notman was never a client of BodySpec. Val did recently apply for a position with BodySpec. Unfortunately after a first-round interview, we deemed that he was not a good fit for our company. This rating appeared shortly thereafter.
1527013333
1
In respectful response to the comment below. I am not petty enough to leave this rating for the reasons described. I left this review after the interview as I felt the job description posted was entirely different from the actual expectations. I asked a few questions which either couldnt really be answered or the answers seemed almost intentionally misleading. Maybe the review is a little harsh. Maybe keeping the job description as accurate as your dxa scans will go a long way. On another note: I have used your services as a customer in the past.
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