Hi Andrew, Thanks for your feedback. We understand the frustration on your end but we were unable to provide documents that weren't paid for. Feel free to reach out so we can work something out together in a respectful manner- as always we are here to help. Our many happy customers can attest to that with our many unsolicited 5 star reviews.
1588705903
1
Kept overcharging after the fact. Now the UK government is denying ever receiving over 2K GBP in VAT from them. They're refusing to submit proof of payment until I pay them an extra 250$ for duty sending UK product back to the UK after the fact. Will be filing a fraud claim with law enforcement. Their refusal to submit the documents led to my Amazon account being suspended in Europe and having to ship back my inventory to the US. Cost me thousands in lost sales. Stick to Fedex, a little more expensive up front, but no surprises down the road. Scroll down and see how many of their "reviewers" posted only 1 review...
Initially hard to get someone on the phone, several calls over 2 days went unanswered. Although once I was able to get someone, and set up my account, everything was perfect. Shipping international is super easy with their online interface, and the rates are way better than shipstation, which I use for domestic shipments. Been using for about 2 months and so far couldn't be happier.
Thank you! We appreciate you so much as a client :)
1539649940
5
First choice is a "great choice". Superb customer service, they are always prompt and provide good amount of detail. We are very happy to work with First Choice.
Hi, we have worked internally and with several professionals to try and figure out how to contact you and understand what has occurred here to be able to rectify this issue. After all the research that has been done we still havent been able to match your information with any of our thousands of clients. Additionally the auto-pay option you mentioned is on default for all clients and is in our terms and conditions (when any client signs up for an account) so we are confused with the claim about fraud. Please feel free to reach out if youd like for us to figure out exactly what issue you have been facing so we can resolve it in a professional manner. Thank you.
1640567731
1
FRAUD - charge people even though card does not have auto pay - I was charged for a old invoice without and form of communiation - all of the sudden i see a charge on my card - will be opening a dispute =, just want to make everyone aware
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