Hey John Smith. Sorry for the inconvenience. We sent out an email to all of our customers letting them know that this would be a little bit of a rocky patch. We have also had issues getting lots of product due to the pandemic. Its kind of that way everywhere.Very happy to refund your money and you can keep the product. I wish I knew who you were so I could reach out to you directly and find someway to make it right. We pride ourselves on our service but its been a little bit tricky lately. Sorry you were dissatisfied. Once again, If you want to reach out to me I will make it right personally. My email is [email protected]
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This place is VERY UNPROFESSIONAL. You call and no one ever answers. I placed in order in the beginning of August and just received the last piece , since August. NO EMAIL, NO COMMUNICATION WHATS SO EVER LETTING ME KNOW WHAT'S GOING ON. I had to find out that because your guys were moving my order was delayed. I get that. That makes sense but come on guys, an email, or call or something keeping me in the loop, THATS ALL I WANTED. I felt robbed. You took my money same day but failed to get my order out in a timely manner with NO COMMNUNICATION> No excuse. Hope no one else has to experience that.
Have been working with shock socks and Brian for years.. never disappoints! Brian always delivers a quality product in time and exceeds expectations! 100% recommend.
These guys are awesome! They did our family shirts to Disney and it was crunch time! They delivered a great product at a great price! Thank you Brian and Shock Socks you all are the real deal!
The level of service provided by ShockSocks and their team is a perfect 10! The quality of their products and production has been above and beyond my expectations and I look forward to a long term partnership with them. Founder/Owner BraveHeart Faith Based Products LLC
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