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FRC
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FRC reviews
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4,73
82 reviews
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Last update: 31.03.2022
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https://www.google.com/maps/reviews/data=!4m5!14m4!1m3!1m2!1s100578723107644784810!2s0x0:0x3defcb061870d7a1?hl=en-US
Texas rocks
google
https://www.google.com/maps/place/?q=place_id:ChIJE5bLguM7TIYRoddwGAbL7z0
Hi, I am very sorry that you are disappointed with the staff you interacted with. We do have a no returns policy on discounted/clearance items and it is our policy to verbally communicate that at the time of purchase. It is also printed on the receipt and sale sign in an attempt to be very clear about the policy.
1543103702
1
Went to exchange / return a pair of shoes that ended up not working out as they felt too big after a run, but apparently they have a no return or exchange policy on sale/clearance items (Was never told about this policy when I purchased these shoes). They would not help out so now I am stuck with a pair of shoes that I cant use now.
1631649279
https://www.google.com/maps/reviews/data=!4m5!14m4!1m3!1m2!1s103854249666781258630!2s0x0:0x3defcb061870d7a1?hl=en-US
James Clay
google
https://www.google.com/maps/place/?q=place_id:ChIJE5bLguM7TIYRoddwGAbL7z0
1
N/A
1530369917
https://www.google.com/maps/reviews/data=!4m5!14m4!1m3!1m2!1s106708590162029809029!2s0x0:0x3defcb061870d7a1?hl=en-US
Steven Freebairn
google
https://www.google.com/maps/place/?q=place_id:ChIJE5bLguM7TIYRoddwGAbL7z0
5
Friendly staff
1619895872
https://www.google.com/maps/reviews/data=!4m5!14m4!1m3!1m2!1s108402566638761618190!2s0x0:0x3defcb061870d7a1?hl=en-US
BikesAroundFlorida
google
https://www.google.com/maps/place/?q=place_id:ChIJE5bLguM7TIYRoddwGAbL7z0
Thanks for taking the time to let us know you enjoyed your experience. We love Sandra too :-)
1621441151
5
Although we didnt purchase anything, Sandra was extremely helpful and knowledgeable. Such a wonderful experience! Thank you.
1645474336
https://www.google.com/maps/reviews/data=!4m5!14m4!1m3!1m2!1s109078623995370831546!2s0x0:0x3defcb061870d7a1?hl=en-US
Joel Kois
google
https://www.google.com/maps/place/?q=place_id:ChIJE5bLguM7TIYRoddwGAbL7z0
Thanks for taking the time to share your feelings about your experience. That is not our normal and Im very sorry you feel you had a bad experience. At Frisco Running Company, we pride ourselves on customer service. We believe it is what differentiates us from the big box stores. We are a locally owned small business, and that is our livelihood. If you choose to take your business elsewhere I hope it is a great Im very sorry you had a bad experience. At Frisco Running Company, we pride ourselves on customer service. We believe it is what differentiates us from the big box stores. We are a locally owned small business, and that is our livelihood. Please reach out, and lets figure out how to make this right and we will always be here, happy to help, if you should choose to give us another chance to serve you.
1645475239
2
Below Average experience.. told the person it was our first experience...she asked some basic questions, never did a sizing, focused more on her friend that came in after us than us. Went in for 3 pairs, bought 1. Lesson learned. Mostly disappointed, hoping for better luck with Zappos. Is this the new normal I keep hearing about?
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