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Horizon Eye Care
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Horizon Eye Care reviews
Information about Horizon Eye Care
3,73
45 reviews
The opinions come from external websites
Last update: 08.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR5M3JtRFl3EAE!2m1!1s0x0:0xf992d12ba6c93725!3m1!1s2@1:CIHM0ogKEICAgIDy3rmDYw%7CCgsI18KaggYQ6Mz_Sw%7C?hl=en-US
B Chapman
google
https://www.google.com/maps/place/?q=place_id:ChIJg8jH4VicVogRJTfJpivRkvk
1
I've been a patient at this location for many years and I finally voiced my intent to inform the insurance companies of my experience with this location; namely the EXTREMELY long wait times (which is typically at a minimum of 3 hours). As a result of expressing my intent to the provider, I was released from the practice, the provider took my intent to inform my carrier as a threat and the provider further expressed being uncomfortable treating now?! In the past, I've asked for an reason for the extremely long wait times. I was given what appears to be a scripted response of there was an emergency. It is understandable that emergencies do occur in a physicians office during normal hours, but the long wait times is habitual (maybe they should rename this location Horizon Emergency Eye Care ). In regards to these extremely long wait times, my concerns is obviously not an isolated incident (as other on line reviews from patients clearly indicate). In any case, my purpose for conveying my concern to the Provider Relations Department of the insurance companies is that hopefully they can provide the practice with the needed tools and support in order to rectify this issue. In fact, some insurance companies have representative that specifically work with practices to assist with issues...... Rather than taking offense and being uncomfortable, why not take advantage of the services that our premiums pay for, after all those premiums help pay your salary.....
1460158731
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNnLTdEUkNREAE!2m1!1s0x0:0xf992d12ba6c93725!3m1!1s2@1:CIHM0ogKEICAgICg-7DRCQ%7CCgsIi4KhuAUQwP2ebA%7C?hl=en-US
Rafael Suarez
google
https://www.google.com/maps/place/?q=place_id:ChIJg8jH4VicVogRJTfJpivRkvk
1
They didn't sent the bill to the right insurance, ( VSP instead of BCBS) so I am now sending the bill to the insurance company by my-self, and waiting for the insurance company to pay me back. $ 289+ 75+60 total of $ 424 only to get my contacts formula, kind of expensive as i was expecting to pay just $ 10.00.
1439491540
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURna1plYXFnRRAB!2m1!1s0x0:0xf992d12ba6c93725!3m1!1s2@1:CIHM0ogKEICAgIDgkZeaqgE%7CCgsI1MuzrgUQgK--cQ%7C?hl=en-US
Carol Diamond
google
https://www.google.com/maps/place/?q=place_id:ChIJg8jH4VicVogRJTfJpivRkvk
4
Finally!! Someone has my perception right! Dr Bell is very nice and knowledgable., quick and really listened. The only reason I didn't give 5 stars is there's a disconnect in communication between the Dr and contact lense tech. I told her what the dr and I discussed to go from monthly contacts to daily and it worked out. But...they should've talked to one another or notes made to the technician before discussing w the patient. That way what I tell the contact lense tech is confirmed and no confusion. I'll be back though. Still happy w the overall experience.
1618891120
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNLdmNpb09BEAE!2m1!1s0x0:0xf992d12ba6c93725!3m1!1s2@1:CIHM0ogKEICAgICKvcioOA%7CCgwI8KL5gwYQsLax1AE%7C?hl=en-US
Tara S
google
https://www.google.com/maps/place/?q=place_id:ChIJg8jH4VicVogRJTfJpivRkvk
Thank you so much for your kind words! Dr. Gaskin and the Pineville team are great!
1619120546
4
Dr. Gaskin is very good.
1524773098
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3ejVINzVRRRAB!2m1!1s0x0:0xf992d12ba6c93725!3m1!1s2@1:CIHM0ogKEICAgICwz5H75QE%7CCgwI6uGI1wUQgKnOkwI%7C?hl=en-US
Candi Ray
google
https://www.google.com/maps/place/?q=place_id:ChIJg8jH4VicVogRJTfJpivRkvk
1
awful experience. I visited 3 months sho and was told the only way to be seen is if I have a condition. So the front desk clerk told me to say eye duct clogged. I told her no. I only want my yearly exam. She advised that I couldnt be seen. Now after looking over my insurance coverage I discovered that they are my vision provider so I rescheduled for a different location. I was seen with no problem. Now Im here and Ive been in waiting area for an hour. Eyes dialating one hour.. this place is insane!!!! Over booked under staff
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