Dear Michael Atterbury, We really appreciate you bringing this issue to our attention. We assure you our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every appointment. We would like the opportunity to rectify this situation and help make it right for you. You are hereby requested to please contact our clinic at [email protected] so that one of our representatives can discuss your concerns in more detail. Again, Thank you for giving us your valuable feedback and look forward to hearing from you soon. Regards Medvidi
1675888548
1
Was trying to get a new prescription over the phone. Scheduled with medvidi. Was supposed to get a video call. Ended up getting a phone call that lasted less than 30 seconds where the first question i asked was can you fill this medicine, whre the doctor said no and we said well good day. Called medvidi to get my 195 deposit back becasue well nothing happenedd. After calling 6 times and being hung up on every time I reported this as fraud to my bank to handle. Beware of this fraud company. Edit. Me calling 6 times was the chance your company had to rectify the situation, but the representatives hung up on me litterally 6 times in a row.
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future. Thank you for your review. We will share this with our team to let them know how they are doing. We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
1667835068
5
Love this MEDvidi they are very respectful and courteous o my needs, been going to this MEDvidi for years..
Wow never again. Wow never again! The provider was an hour late extremely rude and condensending. As a nurse I know my body and yes I know the consequences of taking meds. They make you feel like your an addict when you've been on this med for 12 years and never had an extra dose prescribed. $200 for 10 minutes never even listened to my story just went straight to titration.
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