Most reviews here are fake or made from employees of the company. This company is a scam they will take your insurance money and take their sweet time to assist you in your moment of need. Its been well over a month now and I have no flooring in my home nowhere to sleep but a couch all of my stuff is packed in the garage or in a corner until they come out the floors in. We were supposed to have a time and day made known weeks ago. Then was told today Id know so I called them and was spoken to very rudely. Person I spoke to was very defensive and blamed it all on the shipping of material and weather. So by their logic it raining today has caused them to not be able to install flooring inside my home under a roof shielded from rain for over a month. Awesome job guys.
Thank you for your comments Michele! We are so pleased to hear that Juan was so helpful!
1580921857
5
We had Juan and his crew at our house to mitigate a water leak. Juan was professional, knowledgeable and a pleasure to work with. His crew worked very hard and smiled through all the demo & water sopping up! I would highly recommend Juan and his crew through Paul Davis if you found yourself in my situation!
Everyone at Paul Davis was very professional, worked around my work schedule & arrived promptly, and provided excellent work. Tannia, Jose, and Mario are super! This is the 2nd time I have used Paul Davis and I highly recommend them!
First and foremost, thank you for sharing your concerns with us. We are sorry to hear about your frustrations with your project. We must apologize for the personnel change during your project but your new project manager did their best to keep your project on schedule and ultimately get it completed to your satisfaction. We are certainly concerned to hear about the quality issues as this is the first time we are hearing about this but we would be more than happy to address any of those issues. Please contact your project manager and he will be sure to address your concerns. Also, please be aware that you have a warranty on any and all workmanship. Lastly, we are not sure what you mean when you mentioned an approved vendor as we are a highly approved vendor with your insurance carrier. Again, we apologize for any frustrations you encountered during the course of your project but we would be more than happy to address any of those. If there is anything else you need addressed please feel free to contact your project manager or our main office at 770-985-1727.
1623416479
1
They are a very disorganized business. They would not communicate with me any important information regarding the timeline and completion on the project for my house. They assigned a project manager to my house who quit abruptly and left a dumpster in front of my house for over a month. Do not use their services for restoration work. I wish I would have listened to my insurance company and used an approved vendor through State Farm because Paul Davis did poor quality work and did not meet the promises they made me.
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