Kristen Uniforms reviews

1602201354

Kathy Baldi

google

Kathy thank you for this feedback. We decided to start carrying more XXS sizes in stock after this. We can also order that size in any brand that we carry at no extra charge (to ship to the store for pickup). We're sorry for the inconvenience of this visit.

1603730355

1

No good. They do not carry XXS sizes. Scrubs & beyond does. Not everyone is large.

1501676343

Hannah Burns

google

Hannah, I am very disappointed to hear that we did not meet your expectations. Customer service and quality of deliverables is extremely important to us. That staff member is no longer with us. We really hope you consider us again next time. Please email [email protected] and we will take care of this.

1526011041

1

Extremely, extremely disappointed with the quality of the embroidery and customer service I received. I chose Kristen Uniforms because it is so close to my house and family owned. I brought in two expensive cotton pullovers to each be embroidered with initials as a gift for a family member. The one sales girl who helped me was very nice and helped me pick a font and color. The price was $15 per piece. A little pricey for three initials, but I figured it would be worth the cost. Dropped off, and received a call to pick up after 3 days when they told me it might be two weeks. Great, I thought, super quick turn around! When I looked at the work closely at home I seriously could cry. Missing stitches, the letters are uneven and the underlay and outline are no where near each other!!! NO backing behind it. Clearly a issue with improper hoops and stabilizer, but someone should have never let it walk out the door. Quick, sloppy work they thought I wouldn't notice. I brought it back and first of all a girl didn't walk up to the counter for a good 2-3 minutes and didn't greet me. Extremely rude. I'm pretty sure she knew how horrible the work was, didn't apologize or anything as was annoyed I noticed the sloppiness of the work. She tried to tell me it was "just the font, it isn't missing stitches, it's just the font." Mumbling rudely "We've had problems with that font. I know it's the font because I do embroidery." Ita definitely missing stitches due to machine issues/fast work. Also, if you have issues with the font before THEN WHY WOULD YOU LET ME CHOOSE IT WITHOUT TELLING ME THAT??? Or Discontinue the font until you get it fixed???? And why were the outline of the letters and stitching not lined up?? NOT a font issue. Her manner was extremely rude, she said she could have the embroidery person look at it but it was just the font. I wasn't letting them mess it up twice, I'll take it to a professional thanks. She wouldn't look at me and mumbled said we'll I gave you a refund so it's done, no apologies no nothing. So extremely rude and unhelpful. Now I have two sloppy looking gifts and could cry. I have to go find another place who will take it out and redo with a patch and initials to cover the holes. Ruined the piece!! I'll post a picture of the work if I can here. I posted the work online and several commented what a horrible job it was and it should have never left the building.

1554903058

Jacob Mesch

google

Thank you very much for your testimonial Jacob!

1555007909

5

Friendly helpful staff, good variety of brands.

1648092905

Michael M Foley

google

Michael, thank you for this kind review! I'm glad you found scrubs you liked. p.s. We can always order in almost items you know you like for in-store pickup--no shipping charge if you do it that way either.

1649908133

5

Not the largest selection out there. What they did have are nice. They have the BarcoOne scrubs I like. Hard to find good men's scrubs in store. Dressing rooms. Good service. Plenty of parking.

1559145416

Sue E

google

Sue, we value this feedback and we appreciate you understanding the challenges of running a small business with big box retailers and online giants gobbling up market share. We do wish we could carry more print tops but we find that many of them do not sell so we're trying to find a balance where we have them available but don't get stuck with extra inventory after the season is over. We would be happy to help you select prints for special order next time you're here! We will look into ways to bring in more prints to make customers like you happy. Thanks again!!

1560279498

3

The scrubs fit great, are very well made and good quality. You get what you pay for. Customer service was attentive and spot on without being pushy at all. That said, there is a large selection of solid color tops and bottoms but not many print tops at all. These days online shopping has caused physical stores to carry less and less. There is an online shopping ordering service available thru the store's website, but when it comes to clothing I am a tricky size, sometimes small, sometimes medium, and I want the ability to try on things rather than go through the hassle of returning what doesn't fit. That is the reason for the three stars. More print tops please, and I don't think I am the only one who feels this way.