Amanda, as with any business we do have a refund policy as we try to be as transparent as possible regarding our time frame. You can always feel free to give us a call and check on the status. We're sorry for any inconvenience this may have caused.
1598476248
1
I have been waiting on refund for a month now, they say free consult and then charged 400 and im now told it will take 30 to 45 days, i need to file bankruptcy because i have no money and then they take forever to refund so I cant even pay my bills. BS. I am filing complaint with BBB and attorney General as well.
We want to apologize for your negative experience with our firm. Unfortunately, we don't have the necessary information needed to look up your account. Please give us a call at (312)940-8113, we look forward to hearing from you!
1648471886
1
SCAM-BEWARE-My experience with Upright was awful. I spoke to them one time to sign on with them & start making monthly payments. Spoke with my assigned lawyer maybe 2 times? Covid hit & bankruptcy was put on back burner so NEVER did I turn in documents, have court dates, file for ANYTHING, nothing ever done except initial few phone calls. I did keep making monthly payments. When I decided that i no longer wanted to move forward w BK bc i moved states, I contacted them for a refund in june & no one reached out about it until november. I paid about $1800 total yet I only get a refund of $281. Sent me a ledger I do NOT understand anything on it about where my money went. I don't get it bc NOTHING WAS DONE. I feel a bit ripped off here & I wouldn't recommend them to anyone. Oh & its been two months since I was supposed to receive my "refund" check. UPDATE: shouldve read reviews before using Upright, bc a lot of people have the same issues- want to cancel? they keep your money. Due a refund? how about never getting it. I am calling State Attorney like someone else said they were doing!! I want my $1800 in full!!!!!
Dianne, we appreciate you taking the time to share your experience. Please don't hesitate to reach out if you need anything!
1594047395
5
I was extremely nervous needing an attorney but UpRight Law was professional and very knowledgeable. They walked me through what I needed. I recommend them highly!
Ciara, We want to apologize for your negative experience with our firm. We are here to help our clients and give the best customer service. Please do not hesitate to reach out at 312-940-8113 if you need further assistance.
1638973730
1
The attorney I was assigned was horrible, and still is. My case still does not have a closing date and this has been well over one calendar year. Only way to contact him is via email and he barely responds, never returns voicemails. I wish I wouldve explored more options before selecting this company.
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