Warranty repair was incompetently performed or maybe poor on purpose because after they repaired my guitar, they put in a new saddle and it was for a LEFT handed guitar, not right like I have. The action was so high no one could play that guitar without cutting your fingers.
Stopped in to Gold Tone today to see if they had a bridge shim for my Ovation. Not only did they have the shim I needed, they installed it for me while I was noddling around some of the awesome Rameriz classicals in the showroom. Excellent customer service and really cool stringed instruments. Totally AWESOME!!!!
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