Thank you. Amy, for your comment. Yes, we do not list products and prices. We do not sell online. We feel our value to our customers is, in part, the knowledge and experience of our sales staff. We dont feel its to our customers advantage to merely provide a number for price comparison. Our service and our knowledge about the product, its proper installation, and proper matching of product to need is what we have built our reputation on. Our website does include the the location, phone number, and email of every store. This is so you can find the store nearest you.
1573404688
1
Website does NOT give the option to search products or prices. Very discouraging
Hi Shirley, I am very sorry you had an unpleasant experience at our store. Rudeness and a condescending attitude should have no place in a retail business and I can assure you they will not be tolerated at HEP Sales. If you would like to talk with me about this, you can reach me at [email protected] I look forward to hearing from you and I hope we can win you back as a customer.
1540575091
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Overpriced, rude and condescending to women. I will never stop foot in there again. Oh and by the way, I will inform all of my friends!
This is the second time I've been here. It's also the second time time I couldn't get help. Came in for picket fence. The kid behind the counter looked it up and said it's only in vinyl. Great. He had no idea where it was. He asked and I was told go out the door and across the bridge. I walk the whole yard and found nothing. Went to Lowes and found everything I needed with perfect help. Excellent customer service.
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