Larry, we appreciate your business and thank you for your feedback. We apologize you were on hold for a bit, at times we experience high call volumes during different seasons and times of the day. This will be address and we will work on making this issue more manageable.
1570736008
3
Friendly and professional.....in person, but they don't take their telephone message very serious. Sat on hold for 3.5 minutes, got tired of hearing how important my call was, and DROVE there!
Heath, We apologize for your experience and value your feedback. I've passed your concern on to our Parts Manager and he will be reaching out to you.
1623850136
2
Not to happy. Drove a hour and 15 minutes after they told me they had a part I needed for my tractor, only to be told they didn't have it when I got there.
Werner, Thank you for choosing S&H Farm Supply in Lockwood for your tractor purchase! We are happy we could help and appreciate you commending our employees. Looking forward to working with you again in the future!
1639499366
5
Great first time experience purchasing a tractor from the guys and gals at S and H in Lockwood. Staff was friendly and helpful from sale to delivery. I will definitely be back.
Wesley, we apologize for your experience with us. We value your feedback and your business. This will be passed onto our general manager. Thank you for your business, we hope to have the chance to better serve you in the future.
1563564448
1
Excited to find a farm store near my house. Went in found chainsaw blade. Needed help for one other thing. The literally 10 employees there couldnt be bothered to help me. A two were helping customers. A two were glued to their computer monitors. The rest were just wandering around. Stood at two counters.
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