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Blake Group
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Blake Group reviews
Information about Blake Group
4,50
42 reviews
The opinions come from external websites
Last update: 08.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3OGNMVFRnEAE!2m1!1s0x0:0x28937d8fcf84600b!3m1!1s2@1:CIHM0ogKEICAgICw8cLTTg%7CCgwIyoysyAUQwKuvpwE%7C?hl=en-US
Grandad Pop
google
https://www.google.com/maps/place/?q=place_id:ChIJY1qaJfjHh0gRC2CEz499kyg
Thank you for your review. We're sorry to hear of your experience and that you felt the need to go elsewhere. Customer service is of the utmost importance at Blake Group and we would appreciate a moment of your time to follow up your comment so that this doesn't happen again. Please email [email protected]. Many thanks, Blake Group
1493910096
1
Unhelpful and rude staff. Went elsewhere.
1497455811
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBbktUYVVBEAE!2m1!1s0x0:0x28937d8fcf84600b!3m1!1s2@1:CIHM0ogKEICAgIDAnKTaUA%7CCgsIw7mFygUQgKDCHg%7C?hl=en-US
Toby Hurd
google
https://www.google.com/maps/place/?q=place_id:ChIJY1qaJfjHh0gRC2CEz499kyg
Dear Mr Hurd, Thank you for taking the time to leave your review. Good customer service is at the core of our business and to hear that you didn't receive this is taken very seriously to the point of staff investigation. In order to help us improve things, the management would appreciate the opportunity to find out what your experience was. If you could kindly email [email protected] we would appreciate the opportunity to address matters. Many thanks, Blake Group.
1497469124
1
Extremely rude and unhelpful staff. Will take my business elsewhere.
1623418727
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNxNmFyMHRRRRAB!2m1!1s0x0:0x28937d8fcf84600b!3m1!1s2@1:CIHM0ogKEICAgICq6ar0tQE%7CCgwI586NhgYQsPnyowM%7C?hl=en-US
Lynda Coppola
google
https://www.google.com/maps/place/?q=place_id:ChIJY1qaJfjHh0gRC2CEz499kyg
Dear Ms Coppola, Thank you for this lovely review. We do hope we can help you again in the future. John
1624956329
5
John MacDonald was a gentleman and so helpful. I needed a small and intricate piece of steel made and after being all around Edinburgh (another metal fabrication business and also contacted the manufacturer etc etc) Blakes made this piece for me within 5 minutes and with no fuss. I would come here first in future.
1643875993
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURtLWVfbDBnRRAB!2m1!1s0x0:0x28937d8fcf84600b!3m1!1s2@1:CIHM0ogKEICAgIDm-e_l0gE%7CCgwImZ3ujwYQkJXk3AI%7C?hl=en-US
Wasim Ullah
google
https://www.google.com/maps/place/?q=place_id:ChIJY1qaJfjHh0gRC2CEz499kyg
Dear Wasim, We hope you enjoy your new staircase for many years to come. Your kind review is very much appreciated. Blake Group Management
1643878358
5
Blake Group installed an external staircase in my garden. I am very happy with their work and would definitely recommend to anyone wanting any steel work done. The whole process was managed very well by John Macdonald from start to finish. Totally justify the 5 stars
1532958802
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURncTUtLTBBRRAB!2m1!1s0x0:0x28937d8fcf84600b!3m1!1s2@1:CIHM0ogKEICAgIDgq5--0AE%7CCgwI0rD82gUQwLz-7AE%7C?hl=en-US
The Furniture Guys
google
https://www.google.com/maps/place/?q=place_id:ChIJY1qaJfjHh0gRC2CEz499kyg
Hello Greg, Apologies for the delay in responding to your review. We take customer comments seriously and are very sorry that your call was answered in such an unprofessional way. There are no excuses for this, we can only offer our apologies and assure you that our staff have been made aware that this is unacceptable.
1541070005
1
Why do they answer the phone like a grumpy teenager?! Very disappointing customer service
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