Unfortunately I have to go ahead and change my review. Prior to the ridiculous changes in pricing and the bang trim from hell, I loved this place. I went in for a bang trim and asked that my bangs lie below my eyebrows. They ended up almost a half inch above them. I called to let them know (I didn't want to say anything in front of the stylist, because she seemed like she realized she messed up and I didn't want to hurt her feelings), so I called and spoke with Mel. She told me to send a picture and I did. No response. I don't know what I expected, but a response would have been nice. Unfortunately, I'm going to be looking elsewhere at this point.
Hi Elizabeth! We are so sorry to hear that you had a bad experience with your previous visit. We would like to invite you back. We are now Salon Modern Classics and under new ownership. We are confident that we can have YOU feeling confident too!!
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Highly do not recommend!!! I asked for ashy brown/blond balayage, but the stylist just bleached my entire head and didnt use a cap or tinfoil to seperate the strands. After she finished she explained that it looked nothing like the picture and Id have to come back to fix it (and spend another $100!!). And my bottom layer (which is about 2-3in) was half black half orange, separated by a straight line. It looked so bad I was embarrassed to go out the next day and immediately colored it back to my natural black one day later.
The staff are very professional and so friendly, they have always done a great job on my hair, Mel is who I have cutting my hair, she is talented, as the entire staff is, but Mel does a fabulous job on my hair.
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