Make sure you check with other shops before agreeing to any auto repairs with this company. They tend to overcharge their customers for repairs that can be done for a fraction of the cost elsewhere. Buyer Beware!!
Thank you very much for the kind review Michelle!. We are thankful for you!
1599829761
5
My husband and I recently purchased a Range Rover from the dealership in Grand Rapids. Not only do we love the Evoque, but the customer service is second to none. Brett and team took care of every detail of the sale, ensuring our time was honored and our questions were answered. We are beyond pleased with our experience and highly recommend this dealership.
Hi Paul, Thank you for the review! We are glad to hear your experience went well and appreciate your business! Best, SHARPE Management
1522856481
5
Visit Brian J. He really knows his stuff and you can tell he loves his work. Very professional and accommodating. Never pushy in any way and puts the shoppers needs 1st. Very patient and informative.
Hi Mindy, We are so sorry to hear you are unhappy with your experience. We have a new Service Director who would love to chat with you and work through this issue. He can be reach at (616) 988-8176. We look forward to speaking to you and figuring this out. Best, Sharpe Management
1532983717
1
Not happy with this dealership. I had purchased 2 key fobs that i needed to replace, less than a year ago. I had a one year warranty on them. I lost one of the fobs, never used it, because i lost it that same week i had purchased it. I found it, and after my guess of non-use of it, it was dead. So i took it into the dealership to share this with them and to have it looked at. It would be a $90 charge, even though it was warrientied. I was to pay them to "check it out" and if it wasn't the battery then my loss of $90. Fobs are $350 and paying for two, within the same year, where only one works, isn't impressive for this dealership and how it was handled...like sorry about my luck, so to speak. I don't recall any limitations to my warranty which should decently cover something more than it has...which is nothing.
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