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Royal Flooring
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Royal Flooring reviews
Information about Royal Flooring
4,63
100 reviews
The opinions come from external websites
Last update: 10.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMybnBEOHFBRRAB!2m1!1s0x0:0xeb662b2d6e7c649c!3m1!1s2@1:CIHM0ogKEICAgIC2npD8qAE%7CCgwIs7eFkwYQuOiWvQI%7C?hl=en-US
Sean S.
google
https://www.google.com/maps/place/?q=place_id:ChIJ-bva508n7IcRnGR8bi0rZus
Sean, Thank you for taking the time to inform us of this. Our fleet of delivery vehicles is GPS monitored and we expect our drivers to be safe and courteous at all times while on the road. If possible will you please call me and let me know details, so I can determine which truck was involved and discuss this matter with the driver. Store number is 515-957-9738 Ask for Nick Fiala.
1650551391
1
Delivery drivers have some serious road rage
1648057458
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXaE5mekZnEAE!2m1!1s0x0:0xeb662b2d6e7c649c!3m1!1s2@1:CIHM0ogKEICAgICWhNfzFg%7CCgsI8rjtkQYQgJfgFQ%7C?hl=en-US
Eric Rinderknecht
google
https://www.google.com/maps/place/?q=place_id:ChIJ-bva508n7IcRnGR8bi0rZus
Hi Ericwe appreciate your feedback and I apologize for your experience. We strive to ensure our customers are satisfied with their experience. We'd love to talk to you in more detail regarding this matter. Please reach out to us at [email protected]
1645215302
3
Update: This has been repaired. Handled very nicely by their repair staff.
1622670851
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNxcW9yU29nRRAB!2m1!1s0x0:0xeb662b2d6e7c649c!3m1!1s2@1:CIHM0ogKEICAgICqqorSogE%7CCgwIg_zfhQYQgLXMvAI%7C?hl=en-US
Suzan Stuchel
google
https://www.google.com/maps/place/?q=place_id:ChIJ-bva508n7IcRnGR8bi0rZus
Thank you for the review, Suzan! We're glad you enjoyed your experience with Britta and Cayden!
1622820694
5
Britta and Cayden did a fantastic job of helping us choose our flooring, cabinets and counter tops!
1605797964
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNpNzRydEp3EAE!2m1!1s0x0:0xeb662b2d6e7c649c!3m1!1s2@1:CIHM0ogKEICAgICi74rtJw%7CCgwIzJDa_QUQwJjJ0gM%7C?hl=en-US
Anna LeWarne
google
https://www.google.com/maps/place/?q=place_id:ChIJ-bva508n7IcRnGR8bi0rZus
Thank you, Anna!
1610382573
5
Royal is awesome to work with! Cayden was very knowledgeable, and I will certainly come back for any future projects.
1623023321
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNxenZuQndnRRAB!2m1!1s0x0:0xeb662b2d6e7c649c!3m1!1s2@1:CIHM0ogKEICAgICqzvnBwgE%7CCgwI2b31hQYQoL26jQI%7C?hl=en-US
Sandy Hall
google
https://www.google.com/maps/place/?q=place_id:ChIJ-bva508n7IcRnGR8bi0rZus
Hi Sandy. Thank you for sharing your experience. I apologize for any miscommunication or issues with your project. We strive to provide exceptional customer service and would like to talk to you further about your experience. Please contact us at [email protected]. Thanks!
1623684958
2
The store sales people were wonderful. But there were communication problems. We were given a date for the carpet to be laid so we pulled the old carpet up ourselves in the downstairs living area , the stairs and upper floor landing area.They didn't show up as scheduled so we called and were told carpet was back ordered. Carpet came in around 2 wks later and we were waiting for schedule to lay it. The installers showed up without telling us they were coming. Then the installers marked up all our baseboard. Wood was chipped and my husband spent half a day repairing the baseboard. The installers were sloppy and had to have them come back twice to fix things. The carpet looks beautiful but we will never use Royal Flooring again due to poor communication and sloppy installers.
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