Just extremely disappointed in how they handle the snow storm.. Cant wait for the day can I wash my hands with this company.. First just need my water back on lol.
During a snow storm, the city of Austin decided to turn the power off for 60% of the city in freezing temperatures. Ive been goin 36 hours with no heat or electricity at its 10 degrees outside. This is down right horrible and unethical for the city of Austin and Texas. They will not be able to restore the power for another 2-3 days.
They pick up my trash, recycling, and compost from the street! Can you believe it! Right at the curb. Also, the water is taste great! Thanks COA workers.
The website is going through updates but they still haven't given you a better way to do a one time payment. Everything seems so limited which causes it to take so long to pay your bill. I will update my review once they have completed the update.
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