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Polish
Swiss
Only NY
Profile not verified
Only NY reviews
Information about Only NY
4,25
100 reviews
The opinions come from external websites
Last update: 10.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNZMy1Ud0xREAE!2m1!1s0x0:0xc6e0abbc17da9d6d!3m1!1s2@1:CIHM0ogKEICAgICY3-TwLQ%7CCgwIrMaI5gUQ0MPv6AI%7C?hl=en-US
Jens Siewert
google
https://www.google.com/maps/place/?q=place_id:ChIJ18Cf8YFZwokRbZ3aF7yr4MY
1
Just not worth going
1512750507
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNnOWNHZ2p3RRAB!2m1!1s0x0:0xc6e0abbc17da9d6d!3m1!1s2@1:CIHM0ogKEICAgICg9cGgjwE%7CCgwIq_uq0QUQwI3J9QE%7C?hl=en-US
Raymond Vanacore
google
https://www.google.com/maps/place/?q=place_id:ChIJ18Cf8YFZwokRbZ3aF7yr4MY
We are very alarmed and concerned to hear this. All customer service emails are responded to, but sometimes our responses are flagged as spam or junk especially for hotmail users which may be the case here. We do accept exchanges and returns on faulty items. Hopefully the issue was resolved, we apologize for the inconvenience.
1515777516
1
THE WORST customer service I have ever gotten. They never responded to any of my emails or calls about a faulty item. I do not usually leave reviews but beware guys, the clothes are great but they lack the most basic customer service skills, no returns either.
1553118142
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURvMDdMMTdnRRAB!2m1!1s0x0:0xc6e0abbc17da9d6d!3m1!1s2@1:CIHM0ogKEICAgIDo07L17gE%7CCgwIvufK5AUQuKuv8wI%7C?hl=en-US
Medhat Sakr
google
https://www.google.com/maps/place/?q=place_id:ChIJ18Cf8YFZwokRbZ3aF7yr4MY
4
I love it,but expensive.
1513892960
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBcE5qUmJ3EAE!2m1!1s0x0:0xc6e0abbc17da9d6d!3m1!1s2@1:CIHM0ogKEICAgIDApNjRbw%7CCgwI4Njw0QUQgMG77QE%7C?hl=en-US
Michael Quintana
google
https://www.google.com/maps/place/?q=place_id:ChIJ18Cf8YFZwokRbZ3aF7yr4MY
Thank you for your feedback and review!
1517725410
5
Cool staff and great products.
1566333434
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURVMnZIUlBnEAE!2m1!1s0x0:0xc6e0abbc17da9d6d!3m1!1s2@1:CIHM0ogKEICAgIDU2vHRPg%7CCgwI-rPx6gUQoP2GtgE%7C?hl=en-US
Eric Flood
google
https://www.google.com/maps/place/?q=place_id:ChIJ18Cf8YFZwokRbZ3aF7yr4MY
Hey Eric! Thanks for the feedback. Were glad you have had great in-store experiences, but sorry to hear about your online experiences being subpar. We know that our order processing can be slow at times, especially during our sale and holiday periods, and were sorry about that. Were actively working to reduce the time it takes to process and ship out orders, but we can always improve. We've recently revamped how we handle customer service inquiries and do our best to respond to each one within one business day. Again, thanks for the feedback and your support. Feel free to reach out to us at [email protected] if you ever need additional help.
1576273563
2
Clothes are cool, shop is friendly and laid back, but do not order online and expect fast shipping. I live in NY but order from ONLY's site. I've paid for single-day shipping several times yet orders usually take a week or more to fulfill. There's no way to call ONLY to discuss orders and emails rarely get a response. Unfortunate as the rest of ONLY's brand is a fine experience.
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