I'm sorry but I do not know who this person is leaving me this negative review. As you can see through my other reviews I take care of people the best I can.
1657127039
1
A mechanic that tells you theyre coming and never shows up , responds , answer calls or even calls back. Do not recommend if youre really needing help.
I'm sorry that you had a negative experience with Cornerstone Mobile Auto Repair. I did explain to you that there is a $69.00 service charge minimum and when the tech found out you had bought the tires from Discount tire and the repair would be free, That is why the tech filled your tire charged $60.00 and sent you to Discount tire for a plug and patch. I did try to call you back with no response and would appreciate removing the review or changing it. Kind Regards.
1577980084
1
I had a flat and called Cornerstone to get someone to come and fix it. The individual did come but all he did was put air in it and collect almost $60 in cash and told me to drive to Discount Tires (where I got my tires) to get it fixed. As I was waiting at Discount Tires, Cornerstone called and asked if the person they had sent out had fixed the tire. I told him no and that only air had been put into the tire and that I was sitting at Discount Tire. He replied that that was not the story he was being told. I said well that was what happened and that I was sitting at Discount Tires (it had a nail in it) to get it fixed. I added that what had been charged was a little much for putting air into the tires and he agreed and then terminated the call.
Was prompt and friendly. Was able to repair the tire on my car quickly and on my driveway. I didnt have time to be able to take care of this elsewhere and this saved my day. Thank you!!
My back is damaged pretty bad wasn't able to study the issue with my tire on my own. He came immediately after I called him. I paid more than I would have for a tire patch but I respect and understand the additional cost due to him being mobile and having already made his minimum clear.
Do NOT use this mechanic. Nick flat out flaked on me after arranging to meet. I texted him at 10am asking if he could help me out that day at 3pm he said yes that is fine. I called him at 1pm to confirm he said he would for sure be there. I took a cab all the way across town so i could meet him there in time. after 30 min of waiting around outside where my car was I called him. No answer. texted him. no answer. i waited for an hour and a half and he never came and never responded to any of my messages or calls. I finally just left. Called him the next day ignores my first call and i called him back right after. He FINALLY answers like NOTHING HAD HAPPENED. His excuse was yeah man I just never got around to getting anything done yesterday. When I said you couldn't just call or text or let me know you wouldn't make it he just said "I apologize" that was it. Terrible customer service. Huge waste of money and time for me. Can't even comment on his skills because from what I gathered he just didn't feel like doing anything that day so that made it ok for him to completely leave me hanging.
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