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HELM Boots
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HELM Boots reviews
Information about HELM Boots
4,94
54 reviews
The opinions come from external websites
Last update: 10.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURNaV9XMk9BEAE!2m1!1s0x0:0x25d31bb8f3ad29d9!3m1!1s2@1:CIHM0ogKEICAgIDMi_W2OA%7CCgsIwcTp8AUQ2PWNSA%7C?hl=en-US
Sean Sly
google
https://www.google.com/maps/place/?q=place_id:ChIJ6T4JeaW1RIYR2Smt87gb0yU
Hi Sean, thanks so much for your feedback and yes, we can confirm that this is a rare occurrence. The boots you originally purchased were set to sell ahead during our Black Friday Sale so that customers could receive a discount even though our restock was still on the way. We were happy to accommodate your request for a different color of boots and we apologize that our warehouse incorrectly sent you the same pair when we set up the reship. We hope your Hollis have been breaking in beautifully and please reach out if you need anything else!
1582057073
2
While the company seems great and the customer service was good, I had a difficult time getting what I ordered. I ordered the Hollis Teak boots at the beginning of December and even though the website said they were in stock, they didnt arrive for two weeks. When they did arrive, the boots were much darker than the advertised Hollis Teaks and looked a lot like the Hollis Brown. The company explained that that batch of Hollis Teaks had taken on a much darker hue and that they could exchange them for the next batch of Teaks that would be lighter like the ones advertised on the website. I sent them back and after waiting another 3 weeks, received a package from Helm only to discover they were the same exact boots I had sent back. Not just the same darker color, but the same exact boots with the same marks on the leather and everything! I took a picture of the boots I sent back so it was easy to tell. I called the company and they were apologetic and overnighted a new pair of the Hollis Teak boots to me and that pair was a much lighter hue and I love them. It just took a little over 5 weeks to finally get the boots I wanted. Hopefully this was a rare occurrence for the company as it seems many people have had great experiences with them, but my experience was very frustrating to say the least.
1539003010
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURnODdYT1RnEAE!2m1!1s0x0:0x25d31bb8f3ad29d9!3m1!1s2@1:CIHM0ogKEICAgIDg87XOTg%7CCgsIgqXt3QUQgPGjSQ%7C?hl=en-US
Nettie Bean
google
https://www.google.com/maps/place/?q=place_id:ChIJ6T4JeaW1RIYR2Smt87gb0yU
Nettie- Thank you so much for sharing this with us - your story and your dad's enjoyment of his boots makes us very happy!
1539184717
5
My Dad and I came in here one day about 6 mos ago. He was so impressed with the quality of the boots here he went out of his box and bought a really good looking pair. He loves them so much and every time I see him in them I remember our day together and am grateful.
1615152913
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR5cm9DTVl3EAE!2m1!1s0x0:0x25d31bb8f3ad29d9!3m1!1s2@1:CIHM0ogKEICAgIDyroCMYw%7CCgwIkY6VggYQ2N6qrQI%7C?hl=en-US
Raymund Lee
google
https://www.google.com/maps/place/?q=place_id:ChIJ6T4JeaW1RIYR2Smt87gb0yU
5
Got a pair of boots for my wedding. The high quality of these boots is immediately apparent upon putting them on. The lady working there was extremely knowledgeable about the boot's construction/materials and is extremely passionate about boots. Check them out and support this local Austin business.
1518553880
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNROUtPdDRnRRAB!2m1!1s0x0:0x25d31bb8f3ad29d9!3m1!1s2@1:CIHM0ogKEICAgICQ9KOt4gE%7CCgwImJaN1AUQwLXp0gM%7C?hl=en-US
Matt Riopelle
google
https://www.google.com/maps/place/?q=place_id:ChIJ6T4JeaW1RIYR2Smt87gb0yU
Yes! Thank you, Matt! Joshua is on the ground floor day-to-day and his passion is the people (outside of the design of course ;-)
1540994956
5
Called in to check on current inventory. To my surprise, Joshua, the owner, answered the phone. He needed to check with their supplier and told me he'd give me a call back. Within five minutes, I get a call and an answer. I asked why he was answering phones. He told me there were some employees out to illness, but he loved the opportunity to get back into the day-to-day operations. You want to give your money to a company like this. I'm a Helm customer for life.
1500838913
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBdDdlMnl3RRAB!2m1!1s0x0:0x25d31bb8f3ad29d9!3m1!1s2@1:CIHM0ogKEICAgIDAt7e2ywE%7CCgsIgfjTywUQwKT_Hg%7C?hl=en-US
Greg Kwedar
google
https://www.google.com/maps/place/?q=place_id:ChIJ6T4JeaW1RIYR2Smt87gb0yU
5
I own three pairs of Helms. Each boot tells a story of craftsmanship. They are distinctive and quality made. These are the boots I will wear and a company I will continue to support my whole life.
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