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Stephen James BMW
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Stephen James BMW reviews
Information about Stephen James BMW
3,74
100 reviews
The opinions come from external websites
Last update: 10.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNhMV9PNk9REAE!2m1!1s0x0:0x128d3bb223b87bea!3m1!1s2@1:CIHM0ogKEICAgICa1_O6OQ%7CCgwIsc3OiAYQ0OnnpAE%7C?hl=en-US
Noway Baris
google
https://www.google.com/maps/place/?q=place_id:ChIJcazXyBwfdkgR6nu4I7I7jRI
We are sorry to read your review of our Centre. Having spoken to the Aftersales department, it would seem that unfortunately having had parts fitted to your vehicle by a third party garage your car will not reprogram. We have been in contact with you on a regular basis and you were informed yesterday that we have a courtesy car for you to use from 10am today. We hope to have your vehicle repaired and back with you as soon as possible. Stephen James Aftersales
1628759648
1
They took my car for 1 day to update but its been 17 days and they couldnt fixed and they always says excuses, no curtesy car they gave me, they were telling me today before 5 we will give you car after tomorrow after, Friday i will call you for curtesy car but nobody calls every time they lying me or excusing me! I am disappointed to have BMW car and their shirt service! They made me victim!!
1624401865
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNxejZLSnJRRRAB!2m1!1s0x0:0x128d3bb223b87bea!3m1!1s2@1:CIHM0ogKEICAgICqz6KJrQE%7CCgsIyc_JhgYQ4NvcJw%7C?hl=en-US
SAMIR REBBOUH
google
https://www.google.com/maps/place/?q=place_id:ChIJcazXyBwfdkgR6nu4I7I7jRI
Dear Samir I am sorry to hear that you were not satisfied with your recent visit to our Centre. We strive to deliver the best service possible so if you would like us to investigate this further please email [email protected] Many thanks Stephen James Enfield
1627457203
1
Really bad service wasting time i was booked for recall when i went to collect my car I found my stereo not working i did complain and lauren seymour said i was laying the stereo wasnt working before i was chocked
1639183584
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURHLTlYN0NnEAE!2m1!1s0x0:0x128d3bb223b87bea!3m1!1s2@1:CIHM0ogKEICAgIDG-9X7Cg%7CCgsI4OnPjQYQyK-6Rg%7C?hl=en-US
Andrew Williams
google
https://www.google.com/maps/place/?q=place_id:ChIJcazXyBwfdkgR6nu4I7I7jRI
Thanks Andrew. We will pass your comments on to Tennyson. We look forward to welcoming you back to Stephen James Enfield.
1639574154
5
Brilliant customer service with Tennyson Lowe. All issues resolved. Totally taken back by free valet services. Very professional. Will use again. Thanks Tennyson
1641486555
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtM2FtSWVREAE!2m1!1s0x0:0x128d3bb223b87bea!3m1!1s2@1:CIHM0ogKEICAgICm3amIeQ%7CCgwI27HcjgYQiL2j3gE%7C?hl=en-US
TRai J-M
google
https://www.google.com/maps/place/?q=place_id:ChIJcazXyBwfdkgR6nu4I7I7jRI
Thanks so much for leaving such a positive review. We hope you are really enjoying your new car and are so pleased that Paul and Atif were able to help you make your decision. Best wishes Stephen James Aftersales
1641977686
5
Paul C (used) and Atif R(new) amazing sales men took their time and really helped me come to a decision with a car that Im going to love. Thanks again
1631400177
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM2NDQtYUVnEAE!2m1!1s0x0:0x128d3bb223b87bea!3m1!1s2@1:CIHM0ogKEICAgIC644-aEg%7CCgwI8eH0iQYQiKGPyQI%7C?hl=en-US
Nick Parmar
google
https://www.google.com/maps/place/?q=place_id:ChIJcazXyBwfdkgR6nu4I7I7jRI
1
It might be just my luck but Ive visited this dealership 3 times to purchase a vehicle over the last 2/3 years and Ive had the misfortune of having the same salesman deal with me. On every visit I have found this person to be very arrogant and in no way the professionalism Id expect from BMW. I visited today to look at a 4 series and asked if I could test drive the a car as it was the exact spec I was looking for just in a different colour. Not only did the salesman refuse to allow the test drive he also commented that since I wouldnt be buying that specific car there was no point test driving it. I dont think its unreasonable for customers to test drive different spec cars! How will the know which one they want otherwise!! Only a few days before I visited an Audi dealership and was given the opportunity to test drive two different spec cars to see the difference with no quibble from the dealership. Based on the treatment Ive received here on numerous occasions I wouldnt purchase a car from here even if it had the exact spec I was looking for.
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