Hi Pasquale! Im so disappointed to hear about your experience at our store. Customer service is of the utmost importance to us and we would never want anyone to ever feel uncomfortable shopping with us! We moved our store around the corner and have not been at the old location for over a year now, I wish you would have reached out at the time that this happened so we could have found a way to make it right! Please feel free to email me at [email protected] if you would like to discuss further. And please accept my sincerest apologies on behalf of our business, it was certainly not our intention to make you feel uncomfortable at our store.
1648060572
1
I see that theyre now closed and I can only hope that its permanent. We had every intention of placing a large order for bottles of olive oil and balsamic for our wedding favors. My wife was followed around the store the entire time and was repeatedly asked what she was looking for despite explaining multiple times and the clerk had the nerve if we understood the price of what we were asking for because apparently, to her, we did not look like we could afford the products. Another 2 couples entered the store and could not even get help because the clerk was busy following my wife. We are heavily tattooed and I understand that this can be off putting, but we are also both doctors. We ended up going with olive oil and balsamic from a local winery and it was the best choice we could have made. I would absolutely never step foot in here again and I encourage others to shop at other chains. It was such an uncomfortable experience.
Definitely a wonderful place to get the most authentic and flavorful balsamics and oils! My favorite is the lavender balsamic I can't see my food without it now! I love coming here
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.