Im so sorry you had a negative experience, Belinda. I was on maternity leave at the time of your review and as I was looking at a new review, just realized I hadnt responded to yours. We strive to help our customers in the shop and over the phone to the best of our ability, so I apologize you did not receive that level of customer service. Again I apologize for the delay in responding and for your experience. I hope we can serve you in the future. Happy Quilting!
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Rude, always rude.... I called to get help and was coming to purchase several items but the lady on the other end of the phone was rude. Rude, rude , rude. face to face and on the phone ALWAYS RUDE. WILL NEVER SPEND ANY TIME OR MONEY HERE AGAIN. WILL JUST GO TO HOBBY LOBBY AT LEAST THEY ARE NICE. WOW. NO MATTER WHEN I CALL OR COME YOUR ALWAYS RUDE. .... NO MORE TIME WASTED ON YOUR STORE. WILL BE SURE TO SPREAD THE WORD OFCCOURSE.
A lovely shop with a sweet combination of fabric, Bernina and stoves. Lots a fabrics choices classroom spaces and the next generation that keeps everyone smiling. You can trust your sewing machine repairs and cleanings with Katherine. For color challenges Kerry is full of wonderful ideas. Stop in and you will be warmly welcomed.
Great place for fabric and quilting supplies. The have a huge variety of fabric and the customer service is wonderful. Everyone is always very helpful.
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