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Landroversanantonio reviews
Information about Landroversanantonio
3,69
100 reviews
The opinions come from external websites
Last update: 09.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXMXZ2NllBEAE!2m1!1s0x0:0x7d838cae02605c4a!3m1!1s2@1:CIHM0ogKEICAgIDW1vv6YA%7CCgsIxeDskQYQ8Nf8XQ%7C?hl=en-US
Erica Rocha
google
https://www.google.com/maps/place/?q=place_id:ChIJF3FRqJVmXIYRSlxgAq6Mg30
Erica, thank you for your honest feedback about your recent experience with us. We understand your concerns and we hope to do better next time. Please give us a call if you would like to further discuss your visit so we can continue moving forward in a positive direction. Sincerely, The Land Rover San Antonio Team
1648231721
3
Bought a 2022 vehicle and already having issues. Took the car in to get repaired and then out of the blue after completing a LR survey, the advisor has the nerve to text my personal phone to state that I should have given them the opportunity to repair it. Hmm I did by taking in to get serviced and same issues are still there. Otherwise, the physical appearance of the new vehicle is nice and sales guy has been very responsive. Would I ever buy a landrover again? Nope, unless they can fix the issues that currently exist in my brand new vehicle. This post will be updated if the vehicle is ever repaired. Not feeling confident right now.
1632582926
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ2c3NfRFpBEAE!2m1!1s0x0:0x7d838cae02605c4a!3m1!1s2@1:CIHM0ogKEICAgID6ss_DZA%7CCgwIjvq8igYQ6OTAhwE%7C?hl=en-US
Pedro Becker
google
https://www.google.com/maps/place/?q=place_id:ChIJF3FRqJVmXIYRSlxgAq6Mg30
Pedro, it seems as if we fell short of our standards during your visit and we would like to do what we can to remedy the situation. Please reach out to us at your convenience so we may begin to move forward in a positive direction. Sincerely, The Land Rover San Antonio Team
1632934212
1
The ratings for this location should be one star combined with all reviews. If you buy a vehicle from here expect the worst service that you will ever experience. Horrible communication and beyond horrible management
1605229605
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNpX2FiRXhBRRAB!2m1!1s0x0:0x7d838cae02605c4a!3m1!1s2@1:CIHM0ogKEICAgICi_abExAE%7CCgsIpbi3_QUQ-PDjWQ%7C?hl=en-US
Tara Montgomery
google
https://www.google.com/maps/place/?q=place_id:ChIJF3FRqJVmXIYRSlxgAq6Mg30
Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, The Land Rover San Antonio Team
1605725006
5
My husband and I bought a Range Rover Evoque and were having trouble getting into the Land Rover app. We called Land Rover San Antonio and they told us that we could come in at that moment and they would help us. We hopped in the car and drove down and were met with the most outstanding customer service from Mr. Jarrett Perkins. Even though we bought the vehicle from a different dealership, he and the land rover team were dedicated to helping us. When we were not able to fix the problem on the computer, Mr Perkins worked tirelessly for two days, calling the main headquarters to ensure that our issue was fixed. We were so grateful and will be definitely coming back when it's time for an upgrade.
1603573087
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNpM0lLMlBBEAE!2m1!1s0x0:0x7d838cae02605c4a!3m1!1s2@1:CIHM0ogKEICAgICi3IK2PA%7CCgwI36rS_AUQwKGRvQI%7C?hl=en-US
Demetrius Franklin
google
https://www.google.com/maps/place/?q=place_id:ChIJF3FRqJVmXIYRSlxgAq6Mg30
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Land Rover San Antonio Team
1603921851
4
Mark was accommodating and knowledgeable about the products. He always communicated properly and helpful!
1603151009
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNpcVB5dFZREAE!2m1!1s0x0:0x7d838cae02605c4a!3m1!1s2@1:CIHM0ogKEICAgICiqPytVQ%7CCgsIocm4_AUQ0JvqBQ%7C?hl=en-US
William Thorpe
google
https://www.google.com/maps/place/?q=place_id:ChIJF3FRqJVmXIYRSlxgAq6Mg30
On behalf of the Land Rover San Antonio team, thank you for sharing details regarding your last visit with us. We strive to ensure an excellent experience and want to discuss how to remedy this situation with you. Please contact us at your convenience so we can hear more about what happened and come to a resolution together. Sincerely, The Land Rover San Antonio Team
1603304832
1
Just had the worst experiences with the service department. I have a 2019 Range Rover. A 100k car. Took it in since the radio would not select the satellite radio as a source. They had it all day, called me to tell me it is ready and the problem is exactly the same as it was when I dropped it off. The service department says it is open till 7 but no one around to talk to and we had to take the car back. When I talked the only admin answering the phones she basically said I was out of luck. I have boufght tons of cars from various dealerships in San ANtonio and never been treated this way or had a problem not checked by the service department berfore returning the car to us. Last Rover I will ever buy.
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