Sorry, you were unhappy with the service. We realize that this was something we needed to work on. We now have a door bell to let us know when customers come in. When the person came in from the back, they had thought you were helped by the person in the office. If we can make this right, please let us know. Thank you!
1593437757
2
Went in a couple of days after Christmas to get my wife a Birthday present. Door was open but my initial thought was that the store was closed. We walked in looked around for 45 minutes and didn't see anybody I even called out two times. Finally somebody comes in the back door and starts walking toward us see Jesus but stopped in a little office possibly and talk to whoever was there for 5 minutes. I was absolutely ready to walk out at that point. My wife convinced me to keep my cool and we were there for her anyway, so I did. The lady finally came out and we got what we wanted, but she was none too pleased to have to do a monogram on it but said that she would. My wife went back to pick it up a couple of hours later and she was happy. So I guess in the end, it was worth it.
Hi, Mrs. Underwood, your son is such a great boy. My name is Juan Barranco and I'm 12 and also your son's Gaven's Bestfriend, I live in Washington, I met your son online. I've never been to your store but sounds like fun. Hopefully, I can go to your store and meet your son one day. Have a great day.
We are sorry you were not happy. We would love to know what we need to work on to better serve you.
1593437308
1
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.