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Pelican Products
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Pelican Products reviews
Information about Pelican Products
3,88
40 reviews
The opinions come from external websites
Last update: 03.04.2022
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Monique Munoz
google
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3
As others have said the receptionist is not good. Why would you put someone like that as the first person people speak to when they call in? The cases and products are really good though!
1584111303
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A. Car
google
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Thank you for the candid feedback. To clarify, Pelicans Protector Case brand, Storm Case series, and Air cases, as well as all injection-molded coolers, are all made in the USA. We are confident in the durability of our products, but offer warranties on all product lines, nonetheless. We hope that you reconsider our products again in the future.
1587661961
2
Great cases, extremely poor customer service. Taking my business elsewhere and telling all of my friends. There are other competitors that are US made that are roughly the same price point. Clearly, if you're buying these then price isn't an issue. Do some research and be put at ease with a company that has equally tough cases yet are more than happy to get you quotes or fix any potential issues that may arise!
1539916095
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US ARMY
google
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5
They manufacture good flashlights here.
1505435591
https://www.google.com/maps/reviews/data=!4m5!14m4!1m3!1m2!1s103460852667581212233!2s0x0:0x6235686da1d3d6de?hl=en-US
Steven Darden
google
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5
I drove over a hour from Newport Beach to Torrance after calling and receptionist telling me that someone can take a look at my Pelican 7060 flashlight i have had for many years but had got a little dim and worn out.A man came out from warehouse and offered to take it to the back to see what he could do.I was not expecting anything for free but maybe a quick diagnosis of my flashlight.About 5 minutes later the man walked back in and said they just replaced my old flashlight with a brand new one for no charge.I have always purchased Pelican flashlights because i feel they are the best lights.I know they warranty all there products for life but my light was used for a long time and i was very pleasantly surprised when they replaced it.Great company and great people working at the Torrance location.
1636057094
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Mike Horton
google
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1
Wow. This used to be such a great company but now they hide behind Covid 19 as an excuse to not have to take customer phone calls. I started buying pelican cell phone covers years ago due to the high quality construction and guarantee. Now though they will not stand behind warranty replacements as they have sold their case management to case mate who refuses to take customer phone calls. You can email them and they will reply back to your email and start a case, but they will say that cover is not available and offer you another and when you reply back to them it gets silent from there they never bother to respond again to your answers so they can get out of replacing your phone cover. Dont buy a pelican phone cover because they and Casemate WILL NOT STAND BEHIND IT. Once a great company but not anymore
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