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M.J. Sullivan Auto
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M.J. Sullivan Auto reviews
Information about M.J. Sullivan Auto
4,05
118 reviews
The opinions come from external websites
Last update: 11.10.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR5eHVfR0F3EAE!2m1!1s0x0:0x7188f433b953302f!3m1!1s2@1:CIHM0ogKEICAgIDyxu_GAw%7CCgsImpaJggYQuJrXNg%7C?hl=en-US
Jason Melendez
google
https://www.google.com/maps/place/?q=place_id:ChIJFagrQm0O5okRvS3FJ4Kd2QU
Hello Jason If you would like please contact me so i can take a look this with you. Bill Sullivan 860-443-8432 [email protected]
1614962218
2
My car was returned with ripples on the steering wheel on the left side where it looks like something was rubbed over the steering wheel and made ripples or cut the leather on the steering wheel. I brought it to the attention of one of the representatives at the counter and he said that was there before I came in I just didn't notice. I drive the car every day and noticed the ripples the second I got into the car. I would not recommend coming to this dealership for car work. All I had done was a system update which requires plugging into the obd port and a recall about my exhaust pipe rubbing against another part.
1657551460
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURPclpMNjBBRRAB!2m1!1s0x0:0x7188f433b953302f!3m1!1s2@1:CIHM0ogKEICAgIDOrZL60AE%7CCgwI5PSwlgYQ4L7J8AI%7C?hl=en-US
Mimi Nieves
google
https://www.google.com/maps/place/?q=place_id:ChIJAQBAMm0O5okRLzBTuTP0iHE
Hello Mimi, Is the repair in your name? Please call me so i can understand the situation better and see what i can do for you. Thank You Bill Sullivan 860-443-8432
1657553011
1
Hello, thank God, they sent me this survey and I can use my translator. I have been taking my car to the workshop for 7 years and it is the first time that for a simple strap they charge me 4 hours of work. I had never paid so many hours of work with you and they had been work. stronger and with more work is a lack of respect then I ask the question and they didn't even know what to tell me there is much more to say but if they communicate with me I will do so because since I drove the car until the hours they charged me don't add up
1650451660
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMydHJtRjdBRRAB!2m1!1s0x0:0x7188f433b953302f!3m1!1s2@1:CIHM0ogKEICAgIC2trmF7AE%7CCgwIzMn_kgYQ2LSFuwM%7C?hl=en-US
Karen E Gray Cook
google
https://www.google.com/maps/place/?q=place_id:ChIJAQBAMm0O5okRLzBTuTP0iHE
Thank you!!!
1650456869
5
Always satisfied with MJ Sullivan since 1998!
1635778656
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ2czZDS3VBRRAB!2m1!1s0x0:0x7188f433b953302f!3m1!1s2@1:CIHM0ogKEICAgID6s6CKuAE%7CCgwI4ICAjAYQkIzctgI%7C?hl=en-US
david Collins
google
https://www.google.com/maps/place/?q=place_id:ChIJAQBAMm0O5okRLzBTuTP0iHE
Thank you David
1633954698
5
Very good
1629928027
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURhOTluVWJREAE!2m1!1s0x0:0x7188f433b953302f!3m1!1s2@1:CIHM0ogKEICAgIDa99nUbQ%7CCgwI2_SaiQYQwPm7wQI%7C?hl=en-US
Jared White
google
https://www.google.com/maps/place/?q=place_id:ChIJAQBAMm0O5okRLzBTuTP0iHE
.
1630338667
2
Brought my car in for service today and it's usually something I do myself but I had a little extra time and figured I would give the service center a go here. Requested an oil change, tire rotation and recall repair to be completed. Service advisor told me they can't rotate the tires since they staggered, which I understood, but I asked if they could just switch them side to side since I did notice they are slightly worn and the tires are not directional. An hour and a half later they said the car was all set but they were closing soon so they didn't have time to wash it and they didn't rotate the tires because they are staggered. I was surprised because we had already had this discussion that I wanted the front and rears switched side to side anyways and the service advisor told me "Yeah they dont really need to do that". Welp, since they were closing shop for the day there was no point in arguing with the guy since they were not going to do it. I came here requesting a specific service to be performed not a recommendation on what they thought should be done and either they skipped it because they wanted to go home or they just didn't care to listen to me. Either way, my expectations for a service center at a dealership were met and I will not be returning. Tires were also all changed pressure to 35psi even when the manufacturer pressures are 34 and 38. And skipping the car wash because you just want to go home isn't exactly top notch service.
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