Casey, thank you for sharing your very candid and honest review. As we strive for 100% satisfaction, I would welcome the opportunity to speak with you regarding the issues you referred to. If you are agreeable, please contact me at 989-790-3366 and ask for Kim. Thanks again Casey and we wish you health and wellness.
1595879753
3
All in all, a fairly competent facility. As per the name, the staff do genuinely care about your well being. Many clients arrive with the misconception that they will be catered to 24 hours a day. This is not the case as it requires work and some compromise on the patient's end, as it should be. All together I was largely treated with dignity which I feel is key to sticking with a substance abuse program. My only gripes would be a severe lack of communication amongst the staff/management and questionable adherence to HIPAA laws. Beyond that, they do have at least one superb therapist (thank you Miss T.) and the bulk of the techs are very sweet. This is not a non-profit facility and the amenities are nicer than some but not the Shangri-La. Sadly, I witnessed a few patient's that assumed (wrongly) that this would be like a vacation. It is not. That being said, if you go in to inpatient therapy and put forth the effort, you will be rewarded with a healthier, functional lifestyle. Having personally attended three other residential facilities over the last 18 years, I can fairly say this ranks right up there in regards to the take away. Please bear in mind that there is NOT a medical professional on staff at all times. If you suffer from additional medical needs, I strongly suggest you orchestrate a plan with your family physician prior to entering treatment as it is all but impossible to seek medical help for anything beyond substance abuse without being discharged.
This is the worst place Ive ever been to. They kept telling me my meds were coming for over 8 hrs and finally I had to call an ambulance to get myself some help. I wouldnt recommend this place to anyone.
Hello Megan, your 1 star review is very concerning. I welcome the opportunity to speak with you regarding this issue. I can assure you that we strive to provide quality services. If you would like to contact me to discuss this, my name is Kim Murphy and you can call me at 989-790-3366 or email me at [email protected].
1654000679
1
If i could give 0 stars I would! For a place that IS suppose to be compassionate and caring, they sure do lack that in all departments. How is it ok for someone to be turned away asking for help from such a place. I hate the way the world has become. The people that work in this facility do not care about your well being, NOTHING. THEY ARE THERE FOR A PAYCHECK THATS ALL. Rude on the phone and in person...just completely rude and careless. Never in my life have been treated or witnessed such behavior from a place that is suppose to HELP PEOPLE!!...
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