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Faulknerbmw
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Faulknerbmw reviews
Information about Faulknerbmw
4,73
100 reviews
The opinions come from external websites
Last update: 08.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXcmVIUTl3RRAB!2m1!1s0x0:0x3473f0ac47a68f39!3m1!1s2@1:CIHM0ogKEICAgIDWreHQ9wE%7CCgwIvYSYkgYQ0Jn5kwM%7C?hl=en-US
keila Zavala
google
https://www.google.com/maps/place/?q=place_id:ChIJs3lKN5IjxokROY-mR6zwczQ
Hello Keila, we appreciate you taking the time to leave us this feedback. Please reach out at (717) 569-4269 and we will do our best to make this better. We hope to hear from you soon.
1648812473
3
I just bought a car last week it was great Lacey help me finding my car and explain everything. Im giving a 3 star because of the Finance Director Michael was rude and treated me with disrespect he had the worst attitude ever thank God I kept calm and respectful for him. But other than that was a good experience.
1654306869
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNPN0pYWjJ3RRAB!2m1!1s0x0:0x3473f0ac47a68f39!3m1!1s2@1:CIHM0ogKEICAgICO7JXZ2wE%7CCgsItfDqlAYQwPb8CA%7C?hl=en-US
Dawn Oltean
google
https://www.google.com/maps/place/?q=place_id:ChIJs3lKN5IjxokROY-mR6zwczQ
Hi Dawn, thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this up to you. Please reach out to us at (717) 569-4269 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.
1654374434
3
Think about doing a Reno of check in check out. So cold and feel like not welcomed. I work for a big company could give some poi ters In customer service. Change the feeling of being appointed to a person, change mindset to I can help you. Having to look up who you are scheduled with is very annoying, making a customer feel like you don't care.
1645707799
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXMnFXckhnEAE!2m1!1s0x0:0x3473f0ac47a68f39!3m1!1s2@1:CIHM0ogKEICAgICW2qWrHg%7CCgwIl4TekAYQoKqM2QE%7C?hl=en-US
Rob Carney
google
https://www.google.com/maps/place/?q=place_id:ChIJs3lKN5IjxokROY-mR6zwczQ
Hi Rob, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
1645730267
5
My 1st experience with BMW and I was very impressed with the service department, especially Caitlin! They have very experienced techs who were able to diagnose a power drain and get the vehicle up to date with any service that was needed.
1639081198
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHcS0yTWh3RRAB!2m1!1s0x0:0x3473f0ac47a68f39!3m1!1s2@1:CIHM0ogKEICAgIDGq-2MhwE%7CCgsI7snJjQYQ8IrrCg%7C?hl=en-US
LPevarnikJr
google
https://www.google.com/maps/place/?q=place_id:ChIJs3lKN5IjxokROY-mR6zwczQ
Hello, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
1639146557
5
Caitlyn and the service department do a great job very professional and reliable.
1643845611
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtdWZ2X013EAE!2m1!1s0x0:0x3473f0ac47a68f39!3m1!1s2@1:CIHM0ogKEICAgIDmufv_Mw%7CCgwI66_sjwYQiNCznwE%7C?hl=en-US
Derrick Smith
google
https://www.google.com/maps/place/?q=place_id:ChIJs3lKN5IjxokROY-mR6zwczQ
Hi Derrick, we appreciate your honest feedback about your recent visit. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. Please reach out at (717) 569-4269 and we will do our best to make this better. We hope to hear from you soon.
1643917010
1
I will never take my vehicle to be serviced here again. I was incorrectly charged for multiple "services" and no one would work with me to resolve the errors. I had to pay for diagnostics that were never approved by me to be run in the first place, I was incorrectly charged for emissions (my vehicle was driven under 5,000 miles for the year,) they completely gave me the wrong sticker and after I received the breakdown of my bill I saw that they charged me for a "complimentary washer fluid top-off." Not complimentary if I have to pay for it, especially when I wasn't even asked if I wanted it. This place will charge you to breathe their air if you're standing there long enough.
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