Hi Tom. We appreciate you taking the time to voice your concerns. We understand the high demand for parking in apartment living, and we strive to provide the best accommodations with remedies available to us. We certainly do not want this to disrupt your overall experience with us. We'd be happy to connect with you directly to discuss any concerns further. Please reach out to our office at your earliest convenience. Thank you!
1584376876
2
Not happy about the parking. Limited spots and limited space.
Justin, Thank you so much for the great review!! We're happy you found our staff to be so supportive during your experience here at Lane! I'm happy to report we've worked out a few more of those kinks and are constantly working to improve our residents experience even more ;) Thank you again for letting our team know how we did! We look forward to helping again in the future. Cheers! Team Lane
1569345276
1
There is no parking at this complex for residents. If you have a vehicle or 2 do not come here. The only garage has a long waiting list that will never be open. Street parking is near impossible to find so have fun driving around for 20 minutes every time you get home from a long day or have groceries etc. Or risk getting towed. Also nowhere for your friends or family to park either. The complex told me there is nothing they can do which is ridiculous. Also construction will be going all around the building for the next year or so.
Thank you for sharing your positive feedback, Andrew! We appreciate your high recommendation for Lane Apartments and we're so happy to have earned it. It's a pleasure to have you part of our community!
1590076370
5
Lane is amazing! We have enjoyed our time here and there have been no problems. The staff is super friendly, the amenities are amazing, the community is respectful and our unit is cozy, modern and quiet! I highly recommend Lane Apartments to anyone looking to move!
Nikolai, we appreciate you taking the time to leave feedback about your new home! We are glad to hear that you enjoy living at Lane, and hope that we continue to exceed your expectations! Can't wait to see your pup again! Have a great week! Team Lane
1562783810
5
Very well laid out 1 bedroom floorplan with separate laundry room and huge walk in closet. Large patio too
Hello, We appreciate you taking the time to share your feedback with us. Our team strives to be as informative and transparent as possible throughout the entire move-out process. We regret if we were not able to achieve that for you but please let us know if you have any questions that we can assist you with. Thank you.
1569346011
1
Unfair deductions from security deposit at the time of move out. I was told normal wear and tear are acceptable before and on the day of moving out. In any case, I cleaned the apartment to the best of my ability. Later I was charged ~$200 for cleaning and carpet cleaning for a 600 sq ft apartment. Simply put, I feel cheated. In addition for the one year that I stayed here, garage parking is terrible (not both building are connected via elevators to the garage) and apartments have very poor air ventilation. Would not recommend.
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