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Global Imports BMW
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Global Imports BMW reviews
Information about Global Imports BMW
4,32
100 reviews
The opinions come from external websites
Last update: 09.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXN3FfWmd3RRAB!2m1!1s0x0:0xbc850c6ac386fefa!3m1!1s2@1:CIHM0ogKEICAgIDW7q_ZgwE%7CCgwIusXzkQYQkPuovgE%7C?hl=en-US
MILLY GUDIEL
google
https://www.google.com/maps/place/?q=place_id:ChIJA5Rdk80R9YgR-v6Gw2oMhbw
Milly, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Please reach out to our Customer Relations Manager, Jaclyn Beberg, at (770) 261-6051 when you can so we can address this situation directly. Thank you and have a great day.
1648763893
1
Extremely UNPROFESSIONAL the worst service department I pulled in the service drive at 4:20 and waited 45 minutes for an advisor to approach me. Very disappointed That a very prestigious brand treats their customers with very little respect our time is also valuable.
1651007412
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMycmNtV2l3RRAB!2m1!1s0x0:0xbc850c6ac386fefa!3m1!1s2@1:CIHM0ogKEICAgIC2rcmWiwE%7CCgwItL-hkwYQqM2niAI%7C?hl=en-US
EN GI
google
https://www.google.com/maps/place/?q=place_id:ChIJA5Rdk80R9YgR-v6Gw2oMhbw
En Gi, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.
1651156883
1
I do not recommend contacting BMW Global Imports - disrespectful attitude to customers, you will be disappointed and lose a lot of time. 1. When I first came in the salesman insisted for a long time that I must talk to the manager Mark Tishler. I ended up waiting for Mark for 15 minutes until he deigned to come out. Mark assessed me with a look from head to toe, trying to assess my ability to pay and gave me his business card. 2. Then for 3 weeks I tried to contact Mark by e-mail, left him messages on the phone, sent text - Mark did not answer. 3. After that I called and texted the salesman several times, who answered my fifth or sixth call, asked me to call him back tomorrow and never answered again. End of story - buying another brand.
1654273761
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNPcktEUzFRRRAB!2m1!1s0x0:0xbc850c6ac386fefa!3m1!1s2@1:CIHM0ogKEICAgICOrKDS1QE%7CCgwI4e3olAYQ0PXoyQI%7C?hl=en-US
Jeff S
google
https://www.google.com/maps/place/?q=place_id:ChIJA5Rdk80R9YgR-v6Gw2oMhbw
5
Deon Desouza and Mark Tishler made my buying experience truly exceptional and I don't say that lightly. From Deon's responsiveness the moment I initially reached out to his helpful answers to my dozens of questions and his proactive customer-service focused actions, I was constantly impressed. To top it off, the pickup process with Mark was warm, inviting, helpful and expedited per my tight schedule. As a former Tesla car owner I knew that Tesla's customer service was nothing short of a existential joke, but now having experienced how Global BMW treats their customers I am simply blown away.
1646333733
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXOVpYMkh3EAE!2m1!1s0x0:0xbc850c6ac386fefa!3m1!1s2@1:CIHM0ogKEICAgICW9ZX2Hw%7CCgwIpZ6EkQYQ8NeUzQM%7C?hl=en-US
MUHAMMAD ARHAM
google
https://www.google.com/maps/place/?q=place_id:ChIJA5Rdk80R9YgR-v6Gw2oMhbw
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
1646944971
5
Bought my first bmw and glad i bought it from global imports bmw. Had an amazing experience. Great customer service and Alex Ramirez is the person you want to see . He answered every question i asked in a professional way Definitely recommend them to my friends and family
1652204560
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQyb29iUjRRRRAB!2m1!1s0x0:0xbc850c6ac386fefa!3m1!1s2@1:CIHM0ogKEICAgID2oobR4QE%7CCgwIkMjqkwYQsOrk2QE%7C?hl=en-US
MM C
google
https://www.google.com/maps/place/?q=place_id:ChIJA5Rdk80R9YgR-v6Gw2oMhbw
We're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please reach out to our Customer Relations Manager, Jaclyn Beberg, at (770) 261-6051 to speak to our manager directly.
1652716842
2
This is our first BMW. We have been buying several MB. This was our first time servicing this car since we leased it. The experience at this dealership was not impressive to put it nicely. Took more than 30 min to pick up a loaner. When we came back to pick up our car, although we were told the car was washed and ready to be picked up, it came out half washed. The front and the back of it was totally untouched. How do you wash half the car??? We were in a hurry, so we let it go. We were disgusted. WE WILL NOT BUY ANOTHER BMW SO THAT WE WILL NOT HAVE TO COME BACK HERE. The customer lounges at any MB dealerships are so much nicer and you don't have to dodge those cars that are coming into the bays while talking to the service advisors like here. They don't even have offices. All together ridiculous experience. We are totally embarrassed for them. Going back to MB. Cannot wait. Follow up: The service advisor followed up. We appreciate it very much. She was also very accommodating during our appointment. She sure was the highlight of the appt. We will try this dealership again for the next service because of her. Thank you, Giselle.
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