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Porcelanosa
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Porcelanosa reviews
Information about Porcelanosa
4,09
53 reviews
The opinions come from external websites
Last update: 12.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNjM19YUWFnEAE!2m1!1s0x0:0xd3733d5e5382cdb2!3m1!1s2@1:CIHM0ogKEICAgICc3_XQag%7CCgwIp6XM9QUQ2OLO6QE%7C?hl=en-US
Anthony G
google
https://www.google.com/maps/place/?q=place_id:ChIJVVZSs7rX3IARss2CU149c9M
2
Beautiful Material with Bad Customer Service. We bought all the tile, tub shower door and shower column from Porcelanosa back at the end of October 2019. The sales lady seemed really put off by the whole selling something to someone deal. I let it go at the time because maybe she was just having a bad day. She didn't even say thank you or crack a smile after we paid over $4,000.00 in her store. Now several months later the shower column we purchased is malfunctioning. We have called the show room, customer service, The warehouse, sent emails without any response from the company. We understand that they are limited on staff due to the pandemic but not to get a call back or an email back to say, hey we'll get to you soon, has not happened. Bottom line, our water is off because the part needed to fix our issue comes only from Porcelanosa. I would even fix it myself at this point and forego the warranty. JUST RETURN MY CALL.
1642278046
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtNE5uZk93EAE!2m1!1s0x0:0xd3733d5e5382cdb2!3m1!1s2@1:CIHM0ogKEICAgIDm4NnfOw%7CCgsIntmMjwYQgL-DdQ%7C?hl=en-US
Jessie Lieu
google
https://www.google.com/maps/place/?q=place_id:ChIJVVZSs7rX3IARss2CU149c9M
1
i just want everybody to know this is the worst tile store . i had called several time and could not leave the message and no one answer the phone. how can they run this business without returning calls or messages to customer......
1618346319
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNLOWJ5YWt3RRAB!2m1!1s0x0:0xd3733d5e5382cdb2!3m1!1s2@1:CIHM0ogKEICAgICK9byakwE%7CCgwIz4LYgwYQyIOmlAI%7C?hl=en-US
Turi Daniels
google
https://www.google.com/maps/place/?q=place_id:ChIJVVZSs7rX3IARss2CU149c9M
5
Krizia was great and helped us get close matches for two tiles that had been purchased over 15 years ago. She made it painless and was very helpful!!
1528920029
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRclBySEdnEAE!2m1!1s0x0:0xaa8a72026dead94e!3m1!1s2@1:CIHM0ogKEICAgICQrPrHGg%7CCgwI3e-F2QUQgK6rqQM%7C?hl=en-US
Isabel B
google
https://www.google.com/maps/place/?q=place_id:ChIJlVJuPcBhhYARTtnqbQJyiqo
5
Kim, at Porcelanosa-Walnut Creek Store- has been wonderful. Very helpful and patient while helping me choose my tile. Had a problems with a few tiles that got damaged during shipment and Kim promptly replaced them. Very satisfied with their service.
1566103597
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURVd28yVi1BRRAB!2m1!1s0x0:0xd3733d5e5382cdb2!3m1!1s2@1:CIHM0ogKEICAgIDUwo2V-AE%7CCgwIrbDj6gUQ4OqTkQE%7C?hl=en-US
Ihsan Hamoudi
google
https://www.google.com/maps/place/?q=place_id:ChIJVVZSs7rX3IARss2CU149c9M
Ihsan, thank you for taking the time to rate us, we appropriate you feedback!
1566232076
2
Need to improve costumer service
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