Sold me new headunit without parts and key rivits no accesories or even a remote. Lied said he dident have anoter when i asked. Then i asked for a refund he found one. He also sold me wrong addapter. Im in a impala. He sold me poniact. Ive mave several trips and am verry disappointed. I belive racesisim is the problem here. Today im going back with a shirreff and demanding a full refund. Horriable service smile in your face sell u some bullsh!t and lie.
A few months ago I wanted to add SiriusXM to my factory radio so when Im driving long distances I can enjoy none stop music and I didnt want an external device cluttering my car. I had a factory radio that wasnt equipped with this option but the newer version of my car did come with it. I simply ordered a factory radio off eBay that can receive SXM and swapped my radio myself since it was a factory make it was a perfect fit however the part I missed was standard radio antennas cant receive satellite signals. So I went here to get information on purchasing an SXM antenna or something that I can use to make this happen. I was told that this could not be ordered through them and to check with the car dealership about ordering this part. No problem, I figured this wasnt going to be an easy task for me. The dealership too could not help me so I was left with no choice but to purchase an aftermarket radio. I went here again just a few days ago and asked more questions about radios and one of my questions was simple, since my car is equipped with back up camera is there a radio I can by that I can use with my pre-existing camera. After he looked in his computer he told me no that I would have to purchase camera. I didnt want to have two backup cameras on my car so I thought all was lost until I checked out Brass Customs. I explained my situation and quickly was able to get a radio and was able to purchase an adapter that allowed me to keep my current camera installed. Since I never had work done by Jacks Stereo I cant comment on the job they do, they seem like a good business otherwise they would be closed however when it comes to knowledge about the products you in the business of sailing, my experience is they dont have a clue.
I came in to figure out why most electronics in my truck randomly quit. They got my truck in and figured out the problem in under 30 min. Super easy to work with, would recommend for anyone looking for repairs or upgrades to your sound system.
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