Hi, *offensive racial slur*, We take these matters very seriously, unfortunately, we have no record or recollection of any customer experience fitting this account, nor can we verify anything about your identity from your name in our records. If you were a client of ours, we would like to investigate this issue further, please contact us at [email protected] so that we can resolve this issue immediately.
I went on the night fishing trip with a group of six from 6 PM to 11 PM on the boat it took about 1 hour 15 minutes to reach the fishing spot. There were a lot of big waves on the way there causing the boat to rock a lot and many people did get sick. Now I know that is out of the control of the captain, but the reason I would not recommend this fishing charter is because for one the first mate was not very helpful and was very rude. My brothers fishing line got snagged and it took about a good 30 minutes for the first mate to come and actually help him fix his line. Another time, one of us lost our weight for the rod and yet again, had to wait for the first mate to come around and charge us for a new weight and fix it on to our rod. I could tell at this point he was trying to avoid our group at all costs. Finally, we ran out of the so little bait they gave us (see picture) and it took so long to try to find the first mate yet again. When we did find him he rudely responded that the bait was in the cooler, meanwhile, almost every person on the boat had a cooler so it was very hard still to find the bait. For what was supposed to be a 5 hour fishing trip, we only fished for an hour. It took 3 hours total to get to the spot and get back to the dock and another hour to actually find the first mate to help us get bait or any other issue we had. I was pretty disappointed having to pay a lot of money for only an hour of fishing. I would hope that the charter invests in more first mates that have a lot more patience to help. The captain himself was a great guy, I would just like to see more help from the first mate.
Both captain crew are extremely nice and well mannered and both have great customer service. Whether if it's a fishing swallowing a hook to a messy tangle they are always nearby and would do their best to help and accommodate you. Captain know where the fishes are in the morning and evening and the last few times I went I always brought fish back with me.
Thanks Captain Dave, thanks Mike for a great 4th of July fireworks cruise. Me and my son Jonathan had a great time, staff was friendly, respectful and took the time to show my son how the boat works. The trip was fun, looking forward to our next trip for fishing .
Hi Carl - we're glad you had a good day and caught some keeper fish! Thanks for the review, and welcome back anytime!!!
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Pretty much the same as every other boat there .
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