Thank you for taking the time to make us aware of your concerns. Firstly, we would like to apologize that you have had a negative experience with our maintenance. Here, at Devon at Northgate, we strive to handle all maintenance calls in a prompt and professional manner. Please visit us in our office, so that we may address any unresolved concerns you may have. -Best, Devon at Northgate Management Team
1631639996
2
Just moved in August I will be recording and keeping up with work orders for accountability. At the end of the lease I will post a full video review on Devon at Northgate. Whatever content I have is exactly what they provide me with.
Hi Reyney, Thank you for making us aware of your concerns. We are upset hearing about them. Please reach out to our manager to discuss your concerns further. Best Wishes, Devon at Northgate Management Team
1623445690
1
Apartment is trash, all they care about is money yall need new management and get rid of them sorry maintenance people. Stay away from here people.
Duane, Thank you for your review. We are so glad to hear that you are having a great experience and enjoying your home. Have an amazing day! The (name) Management Team.
1621092486
5
I've lived here for 3 yrs now and all I can say is Jessie is the best and she's the only reason I've stuck around. Whenever I need stuff taken care of she is always willing to help out at getting stuff done that same day. I know other apartments complexes are not like that. I know we are under new management which I haven't gotten to meet yet but I'm hoping is nothing like BH Management where that manager was not helpful at all excluding Jessie, Bernie and there maintenance team. I will say this I do need my apt to be changed over to the New Remodel because this old style is not working for me anymore. Js
Thank you for your kind words, Yaritza! We are so happy to hear that you enjoy working with Jessica, we will make sure she gets her due praise! Don't hesitate to reach out to us if there is anything else we can do for you. You can reach us at (972) 257-0530. Take care, The Devon at Northgate Management Team
1621132838
5
Jessica your the best worker in the office I hope your manager knows how lucky they are
Alex, Thank you for reaching out and expressing your concerns. We are so sorry your experience has not been all you expected it to be. Please contact us at (972) 257-0530 so that we can personally address some of your concerns. Best Wishes, The Devon at Northgate Managment Team
1629405003
2
Please do not move here. Is this apartment the worst? Absolutely not, but for its price all its issues are definitely not worth it. As a resident of one month, they pull you in by advertising luxury features. However, the state of the art fitness center? Closed with no foreseeable opening date. Gated community? Nope, gates dont work. New countertops and finishes? True, except its quite literally a facade (The new bathroom mirror was completely placed in front of the old one & I have 2 broken kitchen drawers since the glued faces were broken from arrival). Only plus is their appliances are new and stainless steel, except Ive also been without a fridge light for a month. On arrival, I filed 15 maintenance requests, and still half of them have yet to be fixed. Ive lived in quite a few apartments in the past and I understand this is all largely due to lacking management and not on the receptionists/maintenance crew. However, quality control is simply atrocious and it takes SO LONG for anything to be processed (It took me 3 weeks to get a simple, 4-digit code for my alarm system [that Im paying close to $30 a month for]). With the added fees, this is close to an $1,100 rent for a one bedroom in an area thats not even the best so Id definitely reconsider choosing this apartment for anyone interested as I will certainly not renew my lease.
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