I can't speak to the technical competence of Computer Connection's owner and employees (at a standard rate of $125 per hour, it should be good), but the customer service is among the worst I have experienced. The employees did not return multiple phone calls and the owner did not call me even after I visited the store and had one of the employees write the owner a note asking him to call me. Because of Computer Connection's poor customer service, I took my business elsewhere and was able to obtain the services I needed for a fraction of the cost.
Brought in a two year old Lenovo laptop that was lightly used but out of warranty with a squeaky case and wrist rest that was making annoying noises on a constant basis... while warning me upfront that they couldn't correct design and build issues, they worked on my machine for a week and got it done... no more squeaks and rattles! Outstanding attention to detail and if I ever have a software related issue I won't hesitate to go back...
THEY GET THE JOB DONE!!! PERIOD! Computer Connections helped be build the custom PC I wanted. They recommended parts within my budget and put together an amazing rig. Since then they have helped me install new parts and have even given discounts when I need service. Whatever it is that you need done with your computer these are the guys.
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