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ALEKO Products
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ALEKO Products reviews
Information about ALEKO Products
3,90
100 reviews
The opinions come from external websites
Last update: 11.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURxa3Zqb3N3RRAB!2m1!1s0x0:0xd2f7befb6b2ab51f!3m1!1s2@1:CIHM0ogKEICAgIDqkvjoswE%7CCgwIjtCBhwYQiKfI3wI%7C?hl=en-US
First Last
google
https://www.google.com/maps/place/?q=place_id:ChIJre1B83NckFQRH7Uqa_u-99I
Hello Thank you for your feedback. I am sorry that you feel that way, that is not our intention. I do apologize that you had a bad experience, this will be taken into consideration. Here at ALEKO, we provide good products for good deals. Any thing from Craigslist are either brand new products or products sold for less as they were advertised on the ad, box damage, warehouse box damage or customer return.
1625871412
1
False advertises on Craigslist lower prices than what they actually offer.
1638857024
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURHX3ZQQ0xBEAE!2m1!1s0x0:0xd2f7befb6b2ab51f!3m1!1s2@1:CIHM0ogKEICAgIDG_vPCLA%7CCgwIwPK7jQYQ6PverAM%7C?hl=en-US
Morgan Griffith
google
https://www.google.com/maps/place/?q=place_id:ChIJre1B83NckFQRH7Uqa_u-99I
Hello Morgan, Thank you for reaching out to us with your concerns, I do sincerely apologize for the experience you have had with our company. I will do my best to help you out. One thing I would like to mention is that we do not ship out orders that are from Home Depot. Home Depot actually buys the item from us for them to sell. Anything relating to missing parts, damages, etc. has to be done through Home Depot because it was purchased through them. I understand your frustration, but I highly recommend speaking to a Supervisor at Home Depot to resolve this. I wish there was more I could do, but this item was not purchased by you through us. If you have any questions do not hesitate to call ALEKO and we can explain this more in depth. Thank you Morgan
1638228196
1
On 10/4, I ordered a 12x6' Dual Swing Madrid Gate from Home Depot. On 10/17, I picked up the large wooden crate after borrowing a truck and trailer to haul the 360lb package home. It took me a couple weeks to begin the installation and upon opening the crate, I found the two 6x6' halves of the gate and nothing more. I spoke with Home Depot customer service and they put me in touch with Aleko. Vita @ Aleko said they show the correct parts were shipped and that this is a Home Depot issue. Great, the run around begins... Home Depot says my only option is to return the gate for a refund. I do not find this acceptable as I simply want the parts I am owed and now the gate kit is backordered. I follow up with Home Depot locally and they spent weeks working on a solution. It is now 11/29 and I still do not have the parts I paid for, Aleko refuses to help and Home Depot can only offer a solution if I return the gates. Reading other reviews, this is not the first time Aleko has failed their customer by delivering orders with missing parts and failing to facilitate the needed parts. I manage the customer service side of a business and in no way, shape, or form, would the kind of service be acceptable whether the customer bought our products directly from us or through a dealer. I will track down the necessary parts for my installation on my own and I will never purchase anything from Aleko again. In the meantime, I will file chargeback with my credit card company for an incomplete purchase. It is just shy of two months since I ordered this gate and Aleko has not been helpful in any way. EDIT: In response to the Aleko response, Id like to reiterate that Aleko has been of no help resolving this issue and even the Home Depot store manager, who has spoken to Aleko multiple times, says Aleko is one of the least helpful vendors shes ever dealt with as a Home Depot store manager. Its far easier to say this is not my problem than it is to help resolve an issue like this and thats what Alekos approach has been.
1609099090
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURTdnZudVl3EAE!2m1!1s0x0:0xd2f7befb6b2ab51f!3m1!1s2@1:CIHM0ogKEICAgIDSvvnuYw%7CCgwI0s6j_wUQqMzrrAE%7C?hl=en-US
Brian Baker
google
https://www.google.com/maps/place/?q=place_id:ChIJre1B83NckFQRH7Uqa_u-99I
Thank you for stopping by and shopping with Aleko! We're glad you're happy with your shopping experience and it was a pleasure doing business with you! We look forward to seeing you again here! Thank you, ALEKO
1609431535
5
Drove from Portland to pick up a set of dumbbells. Friendly staff, great product. 5/5 would make the trip again.
1628960105
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURhMk5HNzRRRRAB!2m1!1s0x0:0xd2f7befb6b2ab51f!3m1!1s2@1:CIHM0ogKEICAgIDa2NG74QE%7CCgwI6erfiAYQ2I67zwE%7C?hl=en-US
Cuck Arnt
google
https://www.google.com/maps/place/?q=place_id:ChIJre1B83NckFQRH7Uqa_u-99I
4
No customers are allowed in the store, they say to wait outside and someone will come out and help you, they do come out but it takes about 5 or more minutes, once they are there they are great help but waiting outside in the sun in 96 weather is not a good thing, no chairs, 1 tent but it seems hotter inside the tent, some shade by the building. Great selection, great prices, right now 1/3 as in 33% off of I believe everything, can pass that deal up ! !
1637818603
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHMnNHTHZBRRAB!2m1!1s0x0:0xd2f7befb6b2ab51f!3m1!1s2@1:CIHM0ogKEICAgIDG2sGLvAE%7CCgsI68H8jAYQqNaFQg%7C?hl=en-US
ツPix_CR
google
https://www.google.com/maps/place/?q=place_id:ChIJre1B83NckFQRH7Uqa_u-99I
1
I bought an awning here few weeks ago. I got serious hurt when assembling. But the ignored me because the warning sign. But sign was not specific just cut it after assembling like that. I could not get any notice and information when I was watching YouTube for assembling. But they did not answer to me even I could die. Very terrible experience and never use it any more.
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