Kenn, I am sorry to hear about this experience. We’ve received your submission two days ago - not a week ago. We’re experiencing high volume at the moment, naturally our response time is longer than usual. I will correct this. Thank you for your feedback. - Randy
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I submitted their contact form asking about product availability as I wanted to order several designs. No response. Their website says "response in 10 minutes." It has been a few days. (Corrected my previous overstatement) Added stars per Randy taking time to reply professionally.
This company delivers an excellent product. I ordered shirts for an organization, and the board of directors requested changes to the design more times than I care to admit but Randy was very willing to work with us to get it right. We couldn't be happier!
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