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Brinks Home
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Brinks Home reviews
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1,43
100 reviews
The opinions come from external websites
Last update: 09.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXN3RILU5REAE!2m1!1s0x0:0xeeee1e3b509c7c59!3m1!1s2@1:CIHM0ogKEICAgIDW7tH-NQ%7CCgwIjZ3zkQYQ0JDB_QI%7C?hl=en-US
Nilsa P
google
https://www.google.com/maps/place/?q=place_id:ChIJW6v0dsgnTIYRWXycUDse7u4
1
I called on 03/22/2022 to cancel my service they hanged up on me. I called on 3-23-22 and they direct me to a manager to cancel the service I waited for over 1 hour and noone picked up the phone . Call again and they put me on hold for another hour.. I called again on 03/24/22 and they send me with a manager. I waited 1:15:57 to have a lady talk me out of cancelling. She keep on giving me excuses to cancel my service and was on the line with me for another half hour. I became agitate not knowing how to cancel my service. I told her I had to get ready for work. She said they will send an email with an attachment for me to sign and send it back in order to cancel the service that it wont be cancel until the entire process goes through.. That means I have to wait another month or who know when. I have never dealt with a company who keep your account hostage in order for them to profit out of you. Be careful with this company. This is insane!
1651600684
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQyNE5TRHpBRRAB!2m1!1s0x0:0xeeee1e3b509c7c59!3m1!1s2@1:CIHM0ogKEICAgID24NSDzAE%7CCgwI6IHFkwYQiOL4gwI%7C?hl=en-US
Benjamin Hester
google
https://www.google.com/maps/place/?q=place_id:ChIJW6v0dsgnTIYRWXycUDse7u4
1
Worst cancellation experience ever, with two hour phone calls, then an email you have to click a link in 72 hours later, then 30 days later maybe they'll let you cancel. Breached the terms of our supposed fixed rate agreement four times over a two year period. System failed to transmit or dispatch emergency services multiple times. Try Vivint, get a dog, do anything except sign an agreement with Brinks Home Security.
1643062502
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURteXJuZHRBRRAB!2m1!1s0x0:0xeeee1e3b509c7c59!3m1!1s2@1:CIHM0ogKEICAgIDmyrndtAE%7CCgsI5sm8jwYQ-LLaVQ%7C?hl=en-US
Michael Anthony Korn
google
https://www.google.com/maps/place/?q=place_id:ChIJW6v0dsgnTIYRWXycUDse7u4
Michael, we are filled with joy to hear that we are doing a fantastic job. At Brinks Home we strive for customer satisfaction and we are glad to hear your experience was great. Thank you for being sure sure and allowing us to give you a peace of mind. Juana H.
1643066514
5
Had them since 2017. Customer service has always been friendly, knowledgeable and eager to help. Brinks can tailor your security system to your needs. Security for your window's, door's, garage door's, fences, motion sensors, carbon monoxide sensors, fire alarm system and more, to include 24/7 monitoring.
1644853302
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXZ0tPaEV3EAE!2m1!1s0x0:0xeeee1e3b509c7c59!3m1!1s2@1:CIHM0ogKEICAgICWgKOhEw%7CCgwItvCpkAYQkJ_tzQE%7C?hl=en-US
Paula Scholz
google
https://www.google.com/maps/place/?q=place_id:ChIJW6v0dsgnTIYRWXycUDse7u4
Hi Paula! We are very happy to hear about your wonderful experience today regarding your inquiry on cameras. We strive to always provide you with peace of mind and a fast, reliable alarm response when you need it. If there is anything you need, please dont hesitate to reach out to us. - Jaime A.
1644965793
5
Jacob & Tim were a joy to work with! I had been thinking of cameras, etc. for awhile now & they knew exactly what I wanted & needed. I am very pleased with all of Brinks. & t I am very pleased withwittexpertise3expertise
1644259480
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURtbzVMenpBRRAB!2m1!1s0x0:0xeeee1e3b509c7c59!3m1!1s2@1:CIHM0ogKEICAgIDmo5LzzAE%7CCgwImNGFkAYQ4JvgiwI%7C?hl=en-US
Manoj Chandra
google
https://www.google.com/maps/place/?q=place_id:ChIJW6v0dsgnTIYRWXycUDse7u4
Hi Manoj, we are sorry to hear that you are experiencing hold time concerns. Thank you for letting us know. Please send us an email at [email protected] with your information and any additional details you would like to provide. We look forward to following up with you.- Jaime A.
1644962044
1
horrible company, waiting for 1 hr and 23 mins to get a customer support
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