Although this center statically has performed a high number of IVF, but for the reason below we decided to change the facility: - Request a copy of your record and verify the information after your diagnostic. Be sure that there was no misunderstanding. - IVF New England does not perform such an important operation in a Hospital - The calls are answered by answering machine and you need to leave a call back number. Unfortunately, this is commune in other facilities as well. - We really appreciated our Doctor. Despite her online reviews mentioning a rude attitude, she was serious and determined and I felt I can trust her when she performed my Sonhysterogram. - We did NOT found the staff sufficiently knowledgeable: a) The conversation on the phone was miss report when we requested the medical record. b) The laboratory tests which we informed that we have already performed one month before, was repeated unnecessarily. a) The phlebotomist kept the tourniquet tightened during the whole process of making ready the tubes and collecting blood around 7 min. (max should be 1-2 min). b) The nurse schedules a CBC test one day after I used 1 gram Antibiotic! (Antibiotic has effect on the count of your white blood cells) These are little errors and we have experienced such errors in lots of others facilities. As a patient I write this review in order to help other patients and medical facilities reduce human error maybe by strict training and monitoring or other solutions to be find.
I would guess they put the needles in the exact same places for every person. Regardless, the treatments were relaxing and good despite the missed opportunity where they could have treated my other ailments had they asked a single question about my digestion or physical body. Kind of a factory feel, like Boston IVF. I would go back maybe out of convenience, but I much prefer my primary acupuncturist. Pros: -convenience (unless your transfer is scheduled before 9:15 am, they you go the night before) -experience with fertility -clean -people always answer the phone -relaxing Cons: - scheduling is completely separate from Boston IVF - no online scheduling - the yoga classes and other groups schedules aren't even shown on the website so it's impossible to sign up for anything - they don't bill your insurance ($80 per session) - they don't ask about medical history or non-fertility symptoms so they don't treat anything other that IVF -they don't explain what the needles are doing -one of the acupuncturists seemed oddly way more interested talking about her career path and her credentials (because she's a teacher?) and in learning about my primary acupuncturist's bio than finding out how she could use her skills to help me.
I love the staff and the facility! I felt welcomed and at ease from the very first day. I'm so glad I took this leap because now I have an amazing 18 month old. Thank you IVF new England
We had an amazing experience with Dr. Pauli and the entire Boston IVF staff! They answered all of our questions and gave us hope that we would be able to have a biological child of our own. We were fortunate enough to conceive our son William on our first fresh IVF cycle. He brings us so much joy. We are forever grateful to Boston IVF for bringing him into our lives!
Scammers! We were deceived. Do not believe a single word from a doctor or nurse! They will tell you about your insurance company in the smallest detail. They will provide you with services even without taking care of whether your insurance company covers these costs. They will tell you that everything is settled and you do not worry about anything. The only thing I do not understand is if the insurance does not cover certain expenses, so why do they continue to provide services and then kick money out of people? I can not talk to anyone for six months. When I call constantly answers the answering machine. And if someone talks to me, then only those people who do not have any idea about the situation that has occurred. Be careful and do not expect that the doctor will really help you. Prepare as you should for a meeting with your doctor and take a lawyer and a dictaphone with you. Because then there will be no one to protect you. And who knows how much you will be provided with services without the knowledge of the insurance company. After all, you will be strongly persuaded that they have agreed on everything for you. And then they will tell you that it's all your fault. I'm not a professional, I believe doctors. The oath of the hypocrite and so on. But as for me it is fraud.
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