Hi Naythan. Badlime Promo & Apparel always strives for 100% customer satisfaction and were sorry that we didnt meet your expectations. Were glad that you like the products and we think your designs are pretty cool! We wish you the best of luck in your business endeavor and would be happy to recommend suppliers that may be a better fit for your business needs.
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Made 2 orders with no problems with them. 7 day turn around. Communication is very bad; couldve been the time of the year nonetheless; they charged me 3 times & didnt respond when I tried to get in contact via payment until 4 days later on a Wednesday after I already called the bank after the extra payments. Then they claimed that I never paid 3 times as my bank claimed otherwise and did not want to refund me. I placed my 4th order for 2 shirts and then they were very unreliable in terms of just send me invoices, mock-ups, & replying so I could pay for my 2 products. From 11/10-11/30 I reached out to get in contact about my shirts with no contact. I received an email on 11/30 saying Id have to pay upfront & pay the manager only to walk in to the manager or whoever to say my money wasnt good enough. They were upset that I called my bank to get my funds back for a previous transaction when they didnt want to refund me; then said they dont need my money for that reason saying I was unsatisfied. In reality Im unsatisfied because they wasted 15+ days of time kept my designs and graphic and still did not create my shirts after I send what style of shirt & had the money ready in hand. dont waste your time. Im a young black male so it rubbed me the wrong way but Im just here to give the review of my experience. The products are great the service is sub-par.
Badlime has stepped up to the plate to support the Twinsburg Community. As an active advocate for community relations in the City of Twinsburg, support from companies such as Badlime helps us achieve our mission and goals. Their generosity and support has far exceeded anything that was ever expected. Recent purchases and work done of apparel items by Badlime has been first class. Ron, Betsy, and Dan have been great to work with. Communication is friendly and easy. I look forward to a long term relationship and future projects with Badlime. They back the BLUE and RED and that means a lot.
We purchased shirts for our agency a few months ago. Communication, turnaround time and service were excellent! Even got a tour of the facility and got to see some of the bigger projects they were working on. Very cool place.
I have been looking to revise/create new apparel for my work and union. Badlime has been amazing to work with. All of my products have been great quality and the staff is very knowledgeable on brands. Their attention to detail has been outstanding. I highly reccomend this company for anyone looking to design custom apparel!
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