Hello Mr Morreale. We are sorry to hear about your experience at our Purcellville location. Your review has taken us by surprise. We take our customer experience and satisfaction very seriously. Please call our office to discuss how we can rectify your concerns. We are looking forward to hearing from you.
1629490287
1
I can't give these guys a good review. My eye exam was not super rigorous, they got my prescription wrong and refused to change the eyeglasses, so now my benefit is used up for the year and everything is blurry. I told the eye doctor many times that it was wrong, both on the day that I had my exam, and the day I picked up the glasses and was repeatedly told that my eyes would adjust. The only bright spot was the young lady that sold me my frames. She was thoughtful and encouraged me to have a chat with the doctor about the blurriness. She was super helpful and helped me choose frames and features that I really like. I'll never go to these folks again, and can't recommend them to anyone.
It's taking my family a very long time to find a caring and loving place. They go out of their way to make you feel important. Having a big family it's been a struggle to really find a place that wants us to take full advantage of our insurance. Their very knowledgeable and explain everything I so much appreciate that. But unfortunately I was not able to go with my husband because of health issues. And the experience wasn't even close very disappointing. I just can't believe it! looking forward I really want to say it's was just one of those days, we all make mistakes. And dad will have to take off for these appointments.
The staff is fantastic. Dr Vendittis told me in depth about my eyes and how health conditions like diabetes and high blood pressure effect my eyes. I learned more about my eye health in 20 minutes than the previous 50 years of eye doctor visits.
Hi Mr Addison. We are sorry to hear about your glasses. Unfortunately, we can not find your profile in our practice management system. Do we have your profile under a different name? Please call us at 540-441-3719
1629489592
1
Very friendly staff. Very high pressure to upsell the customer. My glasses are blurry and virtually useless, I'll continue using readers and go to a new doctor next time.
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