Hello Juan Mangel. I'm sorry there was a misunderstanding on this order and I'm happy we were able resolve the issue satisfactorily and we were able to continue our business relationship. Thank you!
1627506035
1
STAY AWAY. PLACED AN ORDER FOR 26 PALLETS FOR ALMOST $12K. 1 MONTH LATER ORDER WAS STILL NOT READY FOR PICKUP. AFTER SPEAKING WITH MY INDEPENDANT SHIPPER THEY ADVISED ME THAT PALLETS WERE MISSING AT WAREHOUSE. DIRECT LIQUIDATION OFFERED TO GIVE ME A REFUND FOR 15 MISSING PALLETS BUT COULD NOT TELL ME HOW MUCH UNTIL THEY WERE SHIPPED. I REFUSED THAT BECAUSE THAT IS NOT WHAT I ORDERED AND THERE WOULD BE NO WAY TO KNOW WHAT ITEMS WERE ACTUALLY GOING TO SHIP. AFTER CHATTING WITH DANNY S FOR OVER A WEEK I WAS ADVISED THAT I WOULD HAVE TO PAY A 30% RESTOCK FEE FOR THE REMANING 11 PALLETS. I EXPLANED TO HIM I DID NOT PLACE AN ORDER FOR 11 PALLETS BUT 26 PALLETS. HE HE STATED THAT AN ORDER IS SUBJECT TO CHANGE UPON PREPARATION FOR SHIPMENT, WHICH NO WHERE ON THEIR SITE DOES IT STATE THAT. PER DANNY S, IT IS EMPLIED...
Hi LB, We appreciate your business and apologize for any inconvenience this may have caused. We 've been experiencing a large uptick in orders which have recently caused our user experience to suffer. However, we've redoubled our efforts to solve this matter and have made recent improvements which should improve your future experience. Please feel free to reach out to [email protected] and share your recent experience. We look forward to hearing from you.
1602599767
1
Customer support is awful. Never let me speak to a manager. I order something about a month ago. When it got purchased it created two orders for it. I paid for one. The other one I kept getting reminders to pay. I kept pointing this out to customer service they told me to ignore. Now my account is shut off for too many unpaid orders even though Ive paid for every single order. I spend at least 5 grand a week with this company
Hello Tom! We appreciate your business and we look forward to continue working with you. Thank you!
1623433065
5
With direct I do the best I have my bad days And I have my good The basics of life up-and-down But With direct You can go a long ways. One must have the ambition to push forward and with direct dial help you with that push
1k times better than BidFta which sells junk. I wish I had found this site much sooner, if you do some research and be patient it has many money making opportunities. Easy to sign up and bid and pick up or arranging shipping even easier.
Absolute unsellable garbage. Stay far away and find another company to source from.
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