Mr. Sadowski, we are sorry to hear about your experience. Yes, we met in person to discuss a potential date for a reservation; however, it was mentioned that you are still looking for venues to host your party. We called your direct number to request whether you had any interest the week after we met and we were not able to get in touch with you or leave a message because your voice-mail is full. As discussed in person, your larger reservation party requires a written agreement installed and since we did not hear from you, and there was no confirmation from the party's end, we unfortunately can not assume larger reservations to happen without a pre-set menu. Especially, since it was mentioned that you are still searching for potential venues. We strive for the best and want to keep all happy. We're sorry, but we did not hear from you after a week and half of us contacting you to see whether you still had any interest. Sincerely, Małgorzata & Team Tatra Haus
1628212851
2
Made a reservation for a large dinner party. Met with Malgozata who offered me sample food as we discussed seating location for dinner party. Sent out invites to family and friends, but When I called back a week and a half before dinner, Malgozata told me that they will be closed to redo the roof at the agreed upon date. Malgozata said that we did not have a written contract which is true, yet I reminded Malgozata that we did have a verbal agreement. It is a good thing I called back to confirm or else I would not have time to re-plan and re-send invites. Their food is good and the atmosphere is nice, unfortunately I did have this experience to share with others who may decide to visit this establishment.
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.