I bought two pairs of shoes during my visit. The sales were fine. As to the shoe associates, most showed interest in doing their job, others not so much, so how positive and enjoyable your experience will be depends on who assists you. I was pretty much a self advocate until a little competition ensued between two associates which, happily, led to me receiving a little more TLC. I would recommend that the female associates dress up a little more so as to project a more professional and confidence-inspiring demeanor.
Hi Brenda, Im sorry to hear about your experience here in the store today. Perhaps you caught us at a bad moment, but not I assure you thats not our normal. Melvin is a valued team member and has many wonderful reviews on both Google and Yelp. I understand what youre saying and will speak with the team regarding your concerns. Thank you for bringing it to our attention, and I hope you give us a second chance at some point in the future. Than you -Lester from Tip Top
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For my first experience in this store, I am definitely dissapointed to be treated the way I was by sales rep Melvin. A message to owner/manager, It may seem you need to review the idea of commission to sales associates since it causes associates to be aggressive with potential costumers
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