Hi Valentina. We apologize to read about your experience. It looks as though your insurance did not assign you to our office hence the rescheduling. Thank you.
1715886367
1
Very bad experience. The office does not know how to deal with insurance and waste your time. I've got re-scheduled 3 times and still did not get the treatment. Forget about them and move on with someone else. My insurance assigned me to this practice. The below statement by 65BD is not correct.
We apologize about your experience with us Elena. Please give us a call to rectify what had happened. Thank you
1713385892
1
Called them one hour before to say I am running late and they told me they forgot to call me that my dentist not coming today and they need to cancel. Very unprofessional
I recently had some major dental work done at this office, and I’m so happy with how everything turned out! The whole team was amazing—super friendly and made sure I felt comfortable from start to finish. The office is really nice too—clean and modern, with a great vibe. Overall, I couldn’t have asked for a better experience! Definitely recommend if you’re looking for a dentist who cares
I wish i could give zeros stars! This place is a total scam. Maybe they are under new management since they seem to have many 5 star reviews (or most likely fake reviews) I was charged out of pocket for the 2nd time and i’m very cautious of scams! The first time was for a Deep Cleaning. Which required 2 appointments, half my mouth per visit. The first visit was covered by my insurance but the 2nd was NOT fully covered and I had to pay $200. The 2nd time was yesterday, it was my 6 month cleaning, i showed up at 1030am for an 11am appt and was not seen until 11:40am!! Got xrays and cleaning. Was given fluoride painted onto my teeth at the end. Was not told that it would cost extra at any point. I thought it was included in the process of the cleaning. Before leaving was asked to see the front desk to set up next cleaning in 3 months! And also told i owed $60 for the fluoride treatment??!! I was livid!! I couldn’t believe i got taken again. I paid it and left. NEVER GOING BACK EVER AGAIN!!! FYI- the con artist yesterday was Tammy Cruz. I have yet to see the same person twice in the 2 years i’ve been going there. NEVER GOING BACK TOTAL SCAM!!!
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